Dunkin'

"There was only one worker up front and one doing food, and even though the drive through line was long, I still got friendly service while I was inside. Even with the understaffing I got my drink quicker than I expected, and it tasted better than normal!"

"Always completely understaffed. Always one or two people working. Because of this food and drinks are low quality. If they had enough people working they could take the time to make things good."

"I ordered ahead on the app. Before placing it, the app prompted me to wait so it would be hot and ready. I finalized it with a 4 minute ETA. After arriving I used the very dirty bathroom and still had to wait for my order which was promptly given to another patron. They remade it quickly (coffee and muffin should be fast) but the entire stop was 10 minutes even though I ordered beforehand. My husband's muffin was basically fused to the paper which made it difficult to eat in the car."

"Edit: have visited twice more since the original review. Each time they did not get the mobile order correct and tried to send me off without all of the items ordered. Included a picture of the nitro coffee the gave me, half empty. Make sure to always check your mobile order before driving off, they've missed something every time. Otherwise nice and friendly customer service!"

"I scheduled my free birthday drink on the app along with a croissant and my order was being completed as I walked in the door. It was my first time ordering at this location and I had no issues with service. My caramel craze iced latte was good and strong. My croissant was a little hard but I did not ask for it warmed (it's for later)."