Dunkin'

"TO THE MANAGEMENT at this Location: PLEASE Replace the faulty Air Ovens at this store. Items are not getting done properly, left still COLD on the inside and burned on the outside. *Roasted Pepper Chicken Wrap, remade twice; this item was still in FROZEN in the center, both times, 2nd time burned on top. (Item Returned) *Ham & Cheese Croissant, 2nd remake; 1st one was fridge cold in the center. This is the 2nd one, burned to a crisp on top (pic shows burned parts in the bag), and STILL COLD in the center. On a good note: 1- Donuts that were made today @ 4:30AM, were still soft @ 3PM. 2-The young man who dispensed the order, did all he could, (within his reach), to make things right. He was very nice, handled the issue promptly and professionally. In spite of the problem not being something he, or any of the staff caused, He exchanged the product for a different item, with best efforts to make my experience better, and was also very apologetic about it. Bottom Line: Don't put the employees through this nonsense and get the ovens fixed, calibrated or REPLACED. #UnacceptableFood"

"Very poor customer service. I tried to order four different things…and they were out of all four things. Another time I visited, my drink was made completely wrong. They didn’t even put any ice in the cold brew. It was just a bizarre experience. This is definitely not a place or people you want to see first thing in the morning. It will not set a good tone for the rest of your day lol."

"I went through the drive through and the worker was rushing me and was rude. Then when I got to the window to pay she dropped my change on the ground and said “oops” … it was raining outside and I’m not getting wet for my change. I just tried to be nice and told her not to worry about it but still. The whole atmosphere was ghetto. And the doughnut I got was SUPER dry and stale tasting."

"I had to come to this location b/c my usual was under renovation. I usually get my sweet tea with no ice b/c I’m planning on drinking it later and didn’t want it watered down. I was told b/c I wasn’t getting ice they could only partly fill my cup. I paid full price for a 64 oz drink but it was only filled about 2/3 of the way b/c I didn’t want ice?? Also, it was foamy coming out of the dispenser so there was even less drink once it settled. How does that make sense? The gentleman was nice but and was doing his job but that rule makes no sense. I never have this issue at my usual location. I won’t be returning to this one."

"Please visit another location if your wanting to receive correct orders and great service. I gave multiple chances to this location but this last time was garbage. Stale, smashed donuts. And the coffee like day old watered down burnt coffee beans. I literally paid for trash without a smile and horrible customer service. They ignore your complaints or will close the drive thru window in your face. I recommend avoiding this location, because every one deserves respect and great quality products."