Dunkin'

"They are always out of items. You're a coffee shop and don't have the flavors that are advertised. It's frustrating too when it's a mobile order and it's available on the app. Management needs to do better at ordering supplies. Service is great!!"

"Bold coffee drinkers beware. This is second time I have ordered Midnight bold coffee that is weak. I so wanted to be able to enjoy coffee from DD finally but no its weak. Rest of order was fine"

"First of all the menu barely ever works & for someone who doesn’t really order at Dunkin I was treated very poorly for not memorizing the menu. Second my food is cold in the middle so I take it back inside and I honestly just wanna refund because it tasted so bad. The manager tells his employee to remake them, and he cannot give me a refund. I simply walked out. Do not waste your time go somewhere else. And to the bald headed manager do better. $17 for a small coffee and two frozen sandwiches yummy!!!!"

"It was me and two other people. We went through the drive through and the screen was down. I knew what I wanted and so did the second person. However, the third person with me was having a hard time and was looking at the menu online, so I asked if they could hold for just a moment. After a few minutes they asked if we were ready. I placed the first two orders and before I could even get the words out I was asked "what else". I responded with "please don't rush me, it's rude". I was told "we have a line, I'm in a hurry" I again responded "please hold on with your screen being down it makes it hard. Your line will have to wait" "I was then told "there is no need to be rude, in fact go ahead and pull to the window" which I did. I finished placing the order at the window and they didn't have tap to pay, so after all of that I had to go inside. I'm disappointed that I was consider the rude one when in fact I was simply responding to the awful customer service at the speaker. The coffees and the donut were great as usual though."

"You know I wanted to give this a better rating. Let’s start with the good. The store was clean. And the staff was friendly. The bad: the donuts were stale. The coffee tasted burnt. The only option was a kiosk to order (I don’t know why that is so annoying, but with one kiosk it was). Overall the food and coffee wasn’t good. It also took over 10 minutes to get served the two donuts I ordered. 10 minute to get a stale donut…"