Dollar General 5392 North Main Street, Cowpens, SC 29330

"Jennifer was super helpful, smart and knew the store like the back of her hand. Excellent customer service, honestly I dont get empressed often by customer service. However she seemed to injoy her job and have passion for it!!!"

"Awful place refused to unload when we arrived early. Made us wait 30 hours and wanted to offer $200 for detention. However it cost us over $2000 because we had to council the back half of our route."

"It's almost always in stock and while most Dollar General stores are not the neatest this one is usually above par. The employees are always quick to greet you and honestly seem happy to see their customers unlike some retail establishments."

"The staff here is amazing! If I could rank the staff 5 stars and management 1 star. Instead, I will have to just meet in the middle. That is what I would do. I see a staff named Chelsea greeting every customer and wishing them a happy new year. I come to Dollar General for the value of their products and the efficiency of service. But the upper management here clearly has issues. I just walked around the store. One could easily blame the employees but instead I implore rational human beings to blame the organization. A real captain needs to get control of this ship. If the store is doing badly it is a reflection of the store manager. Who is no where to be seen! Managers should make their presence known to the regular customers to establish a relationship. I see the employees doing that but not management. So my next question is how does the store manager get into a position of power and not know how to run a store. Is Dollar General have employee training issues. Something greater is clearly at work here. Below are the photos of me at 4pm. Walking around the store. Everyone is probably getting off work to see the store like this. If I was a manager at this store, I would be here cleaning it up! You have to treat the store as if it were your own home. You should be comfortable in your home. If people aren’t comfortable, there is an issue. This store is obviously short staffed. A good manager is here at the store setting an example for the staff to follow. The crew is only as good as the captain. They have this whole container in front of the toilet paper. You are literally blocking the item that people are buying plenty of during COVID. And finally, would you come to a store to buy milk with mold like the photo I have below?! Like come on this is squalid!"