Port O' Call Resort by Palmera 13 Barcelona Road, Hilton Head Island, SC 29928

"Nice 2 BR, with spacious living area. Oversized jacuzzi in master BR. We liked and used the outside gas grill. Would stay here again. Plus, it's very close to the Shipyard golf course."

"Older unit, needs updating. Maintenance lacking , including washing machine and dishwasher. Didnt have working land line for 2 weeks....First disappointing visit to HH in over 20 years."

"My family and I have been coming here for 30 years. We’ve never had any problems, until this year. When we checked in, our pull out bed sheets had been stuffed into a drawer, obviously unwashed. There were markers and a couple toys behind a night stand and under the couch. There was a large clump of sand in the bathroom and it was so surprising, compared to our other years of great service. I accidentally left behind a precious childhood stuffed animal, that I had just gave to my daughter. I called housekeeping as soon as I realized (2 hours after check out). Housekeeping didn’t turn anything in and I asked if they could check behind the bed or in the sheets they collected from the bed. They assured me they would. I didn’t receive a call back, I had to call and would receive the same response that they would go and check. I called back today, hoping they would retrieve it during check out. Still didn’t find it. We have left stuff in the condo in the past and it was promptly returned to us. I’m very disappointed to think that a staff member would throw away or keep someone else’s precious childhood comfort item. I’m beating myself up for leaving it behind but I had faith in Port O Call. Such a disappointing experience. I wrote this to advise anyone else, please don’t leave anything precious to you behind. They will not return it."

"We have stayed in Shipyard several times over the years. Recently we stayed the third week in May. This was our third time. Although I don't remember many specifics about the previous accommodations, I don't recall there being any issues. Unit 906 was immaculate. Very clean, all items in order, and items provided with the unit were more than adequate to accommodate any of our cooking needs. This is not always the case at other resorts, but this one hit it right on. It's a little over a mile to Coligny Plaza down a nice but narrow bike/walk path. The beach is actually more pleasant to walk on. The pools are a pleasant refresher to a busy day on the beach. The pools and facilities are as good or better than most other resorts of this type on the island or any other similar resorts for that matter. Landscaping and natural plants are utilized well. The only recommendation I have is the outside stairwells need more lighting or maybe a lighting upgrade. This is a great place to stay and the front office check in staff are friendly."

"We love the shipyard location! It's so quiet!!! The 1 bedroom apartment is roomy and nice but it wasn't cleaned to good. The counters in the kitchen wasn't wiped down to well and the jacuzzi tub was not clean either, took me a while to remove the soap scum. But we still enjoyed ourselves. The room looks like freshly painted and carpet looked clean, that was a plus."