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Georgia Eye Institute of the Southeast
4720 Waters Avenue, Savannah, Georgia, United States
About the Georgia Eye Institute of the Southeast
The Georgia Eye Institute of the Southeast is a leading eye care provider located in Savannah, Georgia. Our experienced team of doctors and health professionals are dedicated to providing high-quality eye care services to patients of all ages. From routine eye exams to advanced surgical procedures, we offer a comprehensive range of treatments to help improve and maintain your vision. Visit us at 4720 Waters Avenue to experience personalized care in a state-of-the-art facility.
Photos of Georgia Eye Institute of the Southeast
4720 Waters Ave, Savannah, GA 31404, United States
Opening hours of Georgia Eye Institute of the Southeast
Monday:
08:00 - 17:30
Tuesday:
08:00 - 17:30
Wednesday:
08:00 - 17:30
Thursday:
08:00 - 17:30
Friday:
08:00 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Georgia Eye Institute of the Southeast
"If I can give 0 stars I will!!! I have been going there for over 10+ years!!! The quality has decrease significantly!! The customer service is horrible even the office manager!!! I had no privacy of my issue!!! HIPAA!!! Staff is under train and double charging!!!! The doctors I see are excellent! But going there for the care is awful!!!! Awful!!! AWFUL!!!!"
"Waters ave. is by far the worst clinic. I always arrived on time for my appointments, yet I am not seen until 40 minutes later. Recently, I arrived to my appointment and they waited until I got there to inform me that I do not have any more VA referrals. The ladies at the front desk were impolite and very sluggish. It’s not my responsibility to make sure I have referrals. You made the appointment, not me!!!"
"I recently had the pleasure to be treated by Dr. Manocha. Dr. Manocha is an amazing doctor, his respect for his patients shows, and he explained everything so well, allowing me to have some comfort because I was so stressed about my eye condition. Today I am back to normal, after being treated by another doctor before him for about a month with no relief. As soon as I picked up my RX and started it I was feeling better within less than 24 hours. Being new to the area I am definitely happy to be treated by such an amazing doctor and highly recommended him and his staff. The staff was very supportive being that I had to take my three babies with me, super nice. Definitely a great office. Thank you!"
"I don't normally give low reviews but I am beyond frustrated. I left messages for 2 managers to discuss this but since they didn't return my call I will share my dreadful experience! Doctors you need to address the issues with your admin staff! Poor service deserves poor reviews! The admin staff did not seem to comprehend how vital vision is to those of us in need! First, I finally got to see an Ophthalmologist and she said I required the services of a retina specialist and they would call to schedule with me - but now it's been 3 weeks without a call and I desperately need some help! Unacceptable! Second, I drove an hour and a half to be told, " We need to reschedule you... Dr. Deich is not in today." Now, this was after +3 emails to confirm my appointment, a text message at 8am telling me I pay $85 if I don't show, AND I called an hour before to tell them if I hit traffic I might be late and the person on the phone did not tell me he was out! NO call to tell me my appointment was canceled! Unacceptable! The Institute has most of the eye specialists in our region. Monopolizing health! Unfortunately, the phone system and staff are too difficult to navigate. I spoke to two polite staff members, but the other 10 staff members I had to interact with were not. One nice staff member told me to call back weekly to check for cancelations so I could come in sooner, but other staff felt like gatekeepers. Unacceptable!"
"The doctors are amazing. The individuals answering the phone leave more than a little to be desired. I called with an issue and concern, Katrice informed that the first available appointment is not until next week. I said, well that's worrisome since every journal/peer review article online says not to wait that long. She informed me that it wasn't a real concern. I asked if I could have that in writing. She said no and then would not let me speak again. When I asked to speak to a supervisor, she said she sent a message to the Doctor and he'll get back to me. My faith is low."
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