1 Alliance Counseling & Psychotherapy Services
5755 North Point Parkway, Alpharetta, Georgia, United States
About the 1 Alliance Counseling & Psychotherapy Services
1 Alliance Counseling & Psychotherapy Services is a trusted institution located in Alpharetta, Georgia, United States. Our team of experienced doctors and health professionals are dedicated to providing top-notch counseling and psychotherapy services to help individuals navigate through life's challenges. Whether you are struggling with mental health issues, relationship problems, or simply looking for personal growth, our experts are here to support you every step of the way. Visit us at 5755 North Point Parkway and let us help you on your journey to better mental and emotional well-being.
Photos of 1 Alliance Counseling & Psychotherapy Services
5755 North Point Pkwy STE 101, Alpharetta, GA 30022, United States
Opening hours of 1 Alliance Counseling & Psychotherapy Services
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 17:00
Sunday:
08:00 - 17:00
Reviews of 1 Alliance Counseling & Psychotherapy Services
"Followed my psychiatrist here. I have no qualm with him, but 1alliance is so corporate and they make you jump through ridiculous hoops and customer service systems in order to get the care you need. Despite not letting me make an appointment until after I filled out their paperwork again (I'd been a patient for years), they didn't enter my new insurance and pharmacy information into the system so they a) didn't enter my insurance until after my appt, at which point they told me I wasn't in network, and b) sent my medication to the wrong pharmacy. In my attempts to get this sorted later, they called me, told me to call them back, and then never called me again after I left a message. Keep in mind: the "request refill" form is actually for everything medication related, not just for refills (like moving rx to a new pharmacy). Recommend going literally anywhere else. Super happy to have left."
"I've been seeing one of the therapists here for over 4 years and it honestly has been the best decision I've ever made. She's helped me through so many major life changes and continues to be a huge support for me in my life and professional endeavors."
"My psychiatrist switched over to 1alliance after I'd already been with him for a few years, and ever since, my life and mental health treatment has been notably worse. In order to get refills of my prescriptions, I must have an appointment on the books. In order to get an appointment scheduled, I must resubmit and upload all the same forms that I already have done within the past three months. When I submit the online forms, they do not appear in my patient portal, thus making it impossible to then call and schedule an appointment without days-long delays. (In the past, I would have been allowed to schedule my next appointment at the end of the previous appointment) This process is counterintuitive and leaves me, a recovering addict with suicidal ideation who is also a sibling survivor of suicide loss, going through SARI and SSRI withdrawals. 1alliance commonly has rude manners on the phone when you call (except for Luis, who is kind, but was still unable to do more than tell me they would reach out to the person I'd already reached out to to contact me). I currently have no means to get my medication or schedule another appointment other than to wait and hope that they reach back out quickly. Other counseling and psychiatric services I've used have never forced me into withdrawal because of their policies -- I'm heavily considering switching medical professionals, though I do love my psychiatrist, in order to not be with this practice."
"As a patient of Dr. Haley’s for almost 5 years, I can confidently say he is one of the most caring, knowledgeable, and compassionate doctors I’ve ever had. He is a true EXPERT in his field. Dr. Haley has honestly been a Godsend for me. I have never felt judged and always feel heard during our appointments. Dr. Haley works diligently with his patients to come up with a plan that both provider and patient feel comfortable with. Also, Jill Rawls, his Administrative Assistant, couldn’t be kinder. She has always been so professional, courteous, and timely in responses whenever I’ve had questions or needed help. I cannot sing Dr. Haley’s praises loud enough!!!"
"I've been working with Dr. Smith for roughly 4 years, and she is the best therapist I've had. The office is easy to work with, and I've never had any issues scheduling or rescheduling appointments. Dr. Smith is very compassionate and confrontational, helping me directly address my anxiety issues and family traumas. She has been the absolute best, taking care to remember details and provide encouragement. I recommended my friends to this practice (when they asked for recommendations) and will continue to do so."
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