Comfort Suites Anderson-Clemson

"DO NOT GO HERE!!! THEY WILL KEEP YOU DAMAGE DEPOSIT FOR NO REASON (LIES) !! SHADY!!! DO NOT STAY HERE! I BEG OF YOU, DON'T STAY HERE! The manager ALSO made note of the stain on the bed (from previous guests)upon the beginning of our stay, and still charged us deposit. Then the terrible woman at the front desk screamed at me over the phone when I asked about the deposit charge and told me it was from my baby's spit up that stained MATTRESS??? LOL! Changed her story, then said it was something else...AGAIN.. Making lies up to keep damage deposits. SHAME ON YOU and may YAH have mercy on your lying soul. HOTEL Stunk like mold and BO everywhere inside hotel. Room was ok. Not cleaned well. Dust and dirt everywhere, the toilet had urine everywhere on it, and mattresses were full of stains UPON arrival! Nasty as heck. Breakfast was ok, but the uncleanliness of hotel was apparent. Will not return. They refuse to return my damage deposit, rade people's pocket books. I BEG YOU TO STAY AWAY FROM THIS HOTEL!!!!!!!! THE WAY THEY TREAT THEIR GUESTS IS AS OF A PRISONER."

"I stayed at this hotel for work, our work crew had a total of five rooms here. We were loading up and the morning manager started threating to have our cars towed. She then proceeded to raise her voice at paying guests, Employees of the hotel were parked blocking the loading area for guests. When I asked who the general manager was, she started yelling there all dead over and over, and that she is the only person in charge of this hotel and she doesn't have a boss. I would avoid this hotel at all costs......there are several better options in this area, hotels with actual customer service training. Do to this I will not rate this hotel more than 1 star in any aspect."

"I will NEVER stay at this hotel again. The entire stay was unpleasant. The front desk was rude from the start. She asked for a $200 deposit at the beginning when we questioned why she was so rude when explaining it was for damages and she has no problem charging people. So we decided to check the room before dropping our items. When we went to the room there was blood on the curtain, holes in the wall, stained mattress, empty water bottles, and a vacuum attachment. So we took the photos down to request this be added to the notes. The next morning I woke up at around 4 am to the smell of marijuana spilling into my room. When I asked the cleaning staff, she told me the smell was from a party 3 days prior to my check in. I am a nonsmoker and had 3 children with me. It was making my girls feel sick. When I went to the front desk to talk with the general manager, he lied to my face and told me that was a new air freshener they we trying out. I told him when the housekeeper said he became defensive and aggressive with me. I decided I needed to address the other issues with me room. He told me the blood on the curtain was BBQ sauce, which was absolutely untrue. I said I would really like for someone to check my room before leaving because I wanted to address the problems so I could get my deposit back, he told me he has no intentions of giving me my deposit back even though the room had not been damaged by me. I still have not gotten my deposit back but I intend to contact Comfort Suites this week. Or I will send my lawyer to talk with them. I have all the photos and timestamps that prove we did not damage this room. The pool was green with algae so the kids could not use the indoor pool. That was the reason we booked this hotel, was for the pool. I would never recommend this hotel. The GM is a thief and the hotel is in terrible shape."

"Traveling on my way to Charlotte. I was looking for a reasonable priced room. This hotel is amazing for the price and such a value. The rooms are large, comfortable and clean. The service was very good as well. I stay in hotel rooms about 200 nights a year and this one, I’ll definitely add to my list of hotels to come back to."