Lexington Family Practice Lake Murray 2006 Augusta Highway, Lexington, SC 29072

"I have been seeing Dr.West since I was a kid. I scheduled an appointment about a month ago. I was not seen today because quote "she had emergencies". This is not a ER. This wasn't the first time something like this has happened. But it will be the last. I was have already scheduled appointment and will be seeing another doctor at another facility. Don't go here."

"Doctors are great, mine was out for a little and I was taken care of, when she got back she had definitely read through clinical notes and was on the same page as if she'd never left. Awesome experience, would recommend!"

"These folx are awesome! They've taking care of 3 generations of my family for almost 30 years. We trust them fully."

"I have worked in healthcare administration for 20 years and this practice is about as bad as I’ve ever seen. They don’t draw labs unless a doc In their office orders it, (evidently they don’t recognize that in the day in age of virtual appointments, this is problematic), they are obstinate about refilling prescriptions, even when it puts the patient in extreme risk. When my kids were sick and I requested a sick appointment, they never even got back to me with a response. This practice is BAD. I hope they get audited by the State because I can’t imagine it’ll be a very good audit."

"I used to love the Lake Murray Family Practice. Always so kind and helpful. Well a couple years ago my youngest daughter and I transferred to LFP Gilbert due some attitude from the personnel (not the doctors). My son in June wanted to transfer to Gilbert for the same reason. He is on one medication at 23 for ADD. I knew as. Child he needed something but I was a stay at home mom and learned ways to help him deal with it. At about 20 he came to me and said mama I think I need something to help me focus better (he’s an arborist so I sent him to Lake Murray and they did a question and definitely agreed he needed to be on something so he has been on this medication almost 3 years. His new patient appointment at Gilbert isn’t until January 14th. I called Lake Murray and tried to explain the situation and they said no he was no longer a patient there because he has a new physician. Absolutely incorrect he will not be a patient until the first appointment. I asked her (office manager) what he was supposed to do about a medication he could not come off of and she snarkly replied that yes he didn’t have to take the medication and there was no side effects or withdrawals. I reminded her she was not a physician and could not give that advice. Needless to say she continued to argue with me and the conversation did not end well. I immediately called Gilbert and explained the situation and they said the exact thing I was saying that he would not be a patient at Gilbert until his first examination. Well a few minutes later Gilbert’s office manager called and apologized for the situation even though they were not at fault and graciously moved his appointment up so he wouldn’t go without this medication. Thank God for Gilbert Family Practices Team. I will never refer anyone to Lake Murray because there staff was extremely uncaring, unprofessional and rude."