MinuteClinic at CVS

"I was not going to write anything about my visit but since I see two other people had similar situations I will go ahead. I was also seen by Bradley Sentell who is a Nurse Practitioner. I had a really bad cold and felt like crap and wanted to make sure it was not COVID and just get a check up because I have had pneumonia before. Bradley was not welcoming when I came into the room at all, I got a really weird vibe from him. I told him that I'm from out of state and have had really bad allergies since moving here. He went on a rant about how he does not understand why people move here and drive up the housing prices. He also went on a rant on how he wishes people would learn how to take care of themselves when they are sick. He told me that I should not worry about missing work due to being sick because my work should understand. He also said he does not believe in antibiotics and told me to just take Mucinex and drink water which I already had been doing. I left the appointment feeling stupid for even going in. It was a bazar interaction to say the least! Why are you a Nurse Practitioner? You sound bitter and resentful towards other human beings. Its quite baffling."

"I scheduled a TB test for my 87-year-old great aunt. She went and had the test administered on 1/11/24. I didn't notice a circle of any kind of marking to show where the test was done but I didn't think anything of it. My uncle who is in his 60s took her because I had to work. An appointment was scheduled for 1/13 at 1:50 for her to come back to get it read. I ended up canceling that appointment due to unforseen circumstances. I had my uncle take her back 1/14 to get her arm read and they waited in the waiting area for 30 minutes only for the gentlemen to state they were 10 minutes too late for the reading and now my 60year old uncle and 87-year-old great aunt has to come back to get this process started all over again. There was no consideration, compassion or anything else involved. I've never heard of the test having to be read down to the minute. The gentlemen used this excuse not to do his job. I am livid as I type this review because why weren't they handled as a priority. Why wasn't it explained that the 48-72 hour read time is down to the minute, why doesn't any other facility read it down the minute. I will also be making this complaint to corporate and all social media outlets because something has to be done about the lack of care for sick, elderly people."

"I also had horrible treatment by Bradley Sentell. He was incredibly condescending and did not care about the reason I went which was for the possible flu but instead wanted to judge me because of medications prescribed to me by my PCP that I have been on for at least 10 years with no issue. He also refused to test me for other illnesses purely based on me not having a fever. Will never go back to this location ever again for the minute clinic."

"On December 3, 2023 I went into the Minute Clinic in Mauldin, SC for answers on the symptoms I was having. I did not expect to have to defend my beliefs and debate Bradley Sentell the N.P. I went in for a service and he verbally harassed and insulted me on my philosophy of health. He made inappropriate comments about the “type of people” living in my town. I am taking this to the Medical Board with more specifics. If the rating scale went to “0” then all my unfortunate “1”s on Google Review would be just that, a zero."

"I made an online appointment at the Minute Clinic for a strep test and it was a great experience. I was seen promptly by Caleigh who was a breath of fresh air! She is one of the friendliest, upbeat, and personable people I’ve ever met. I left CVS feeling so much better because my encounter with her. Thanks Caleigh!"