Capital One Bank 2159 White Plains Road, The Bronx, NY 10462

"Long time on line To be service. . same times the tellers are rude. same times do not know what there are doing. Need to security guard."

"I don’t have a regular savings or checking account but my credit card is covered by Capital Bank and it’s great and efficient to deal with. No issues with getting into my account at anytime. But I also never miss payments or or max my card. Always try to park my balance or at least the statement balances."

"I've been with this bank since they were The Bowery. There have been many changes, but I'm still satisfied with the service. OVERALL: I would recommend this financial institution"

"Worst BANK. Worst SERVICE. I taught this would be a great bank to open an account. But the first day I open the account, I was locked out from it. And I cannot even use my own phone number to verify. I also did use my ID to verify, but it never complete the process and I cannot access anything. When I talked to a representative, they say I would have to wait 30 days or try again in a week. What kind of service it this? TO LOCK OUT USER RIGHT AWAY FROM THEIR OWN ACCOUNT."

"You cannot get in or out of this bank without walking into someone with the stupid ramp they put at the entrance. I guess they are trying to slow down bank robbers by controlling pedestrian flow, but in the age of Covid-19 you don’t want people to walk into you. A rude man insisted on doing so, almost pushing me because he didn’t want to wait until I exited. There is only space for one person to walk at a time!"