Clearwater Credit Co LLC

"They are terrible charging low income single people high rates and high car payments they said they repo the car and tried to to stick me with the balance in 2019 never sent me a print out of the payments I did pay or what was sold at the auction would't go with them only went going to them only in last option at the time I needed to get back and forth to work"

"I was in desperate need of a new car. I had to get back and forth to work and my van was on its last leg. If I could turn back the hands of time and did research I would have ran so fast in the other direct. I made my payments on time and then my hours at work got cut. One of my coworkers caught COVID and since I have an infant with respiratory issues I had to cut back on hours. I work with a high volume of coworkers. Anyways, if I don’t make my payment on Monday these snobby chicks are calling me. It’s frustrating knowing that while in the middle of a global pandemic while struggling to stay afloat I fear that the vehicle I’m driving can possibly be taken away therefore taking away my only means to get to work. I have 5 kids. They target people who have low credit scores and than make them feel so little when they’re a few days behind. Even if it’s not the words the speak it’s the way they speak them. I can not wait to be done with them. I’ll NEVER recommend them. I’m about to give them a portion of my stimulus so I can save a few damn dollars these next few weeks. I hate this. It’s financial jail. I’m giving two stars because I’m not a jerk"

"My family lost our business of 7 years in the midst of this COVID pandemic. Prior to this, we had been customers of Clearwater Credit Company for 8 years. Now my family is really struggling, so instead of working with us when they knew we literally have next to nothing (went over financial questions with management), they decided to repossess my car. Loyal customers with on-time payments for 8 years with 3 prior vehicles didn't make a difference to them. I actually believe it was one of their supervisors, Sarah, that called me to trade in my previous vehicle early and get a newer one (the one they just took) and roll over that loan into this one. I will never again speak nicely of this company, nor recommend them to anyone. They might claim to help rebuild your credit, but they single handedly destroyed mine in the middle of a global pandemic. Thanks Clearwater, you guys are awful people."

"Absolutely awful company. My girlfriend had a car loan through them. It was the worst 2 years of our life. We finally traded our car in just so we dont have to deal with them anymore. They are rude, disrespectful, and just overall unprofessional. If you miss a payment because life happens sometimes. They talk down to you, belittle you, tell you that you need to "manage your finances like an adult" just absolutely unbelieveable. She got off the phone many times in tears because of how rude the girls are that work at this place. We made the mistake of not doing research on this company before purchasing the car. Todays the 1st day we are relieved and free from this place. And we will never ever get a loan through them ever again. And i advise everybody to stay away."

"If you want to be harassed every day by the rudest customer service you will ever talk to by all means hop on this. Lauren, the supervisor will go out of her way to make you feel incompetent if you can not make a full payment. This company will call you from their personal numbers, and have gone as far as to tell me my insurance was lapsed and I needed to contact them in order to keep my vehicle (which mind you I pay 26% interest on) which was a lie. I was young, and made the mistake of thinking this was the only company who would finance me and I have never regretted anything more. You should be ashamed of how you treat people."