Walgreens

"Absolutely the worst customer service. I cannot believe people would speak down to their customers. Pharmacy team is full of arrogant rude people."

"Employees need to be better trained on money services. On two separate occasions I attempted to deposit money. The first time I was allowed to deposit $500 but was told I couldn’t do a second transaction, something I had done at a Walgreens a few weeks before. The second time, the manager didn’t recognize my mobile bank (Dave) so they didn’t allow me to deposit anything. Safe to say I will not be returning to this location."

"Yesterday I came back from a 9 day honeymoon and thought I had 2 week supply of one of my asthma medications but I was wrong. I had trouble getting it overnighted by express scripts so I called this Walgreens and spoke to Katie. She was able to transfer my script and told me she would call me either way…if there is a problem or when it is ready. I’m used to disorganized pharmacies so I was shocked when she called me back so soon to tell me it was ready. Today I went to pick it up but got there after closing forgetting they close early on the weekend. I gestured over the window that I needed inhaler for my lungs and they actually helped me. Today it was a man that helped me. They are incredible over here. Thank you for helping me get my breathing treatment so I don’t die. They went above and beyond! Bless you guys!"

"Terrible place to have to get my prescriptions. You never know if they will be open or when, especially the drive-thru. This particular time I had refilled my insulin 3 days prior, and when I went to pick it up at the promised time (on my short lunch break) it wasn't even started. I had to spend my break waiting for them to fill it and subsequently not eat lunch that day. I will be looking into my insurance for where I can transfer my prescriptions ASAP."

"I've been using Walgreens here a number of years. It's constantly having problems getting your prescriptions filled on time or promptly even when you're provider calls them in there seems to be a lack of communication. I was told twice my prescriptions was not called in which my doctor plainly stated was sent. Walgreens is usually quick to tell you that that would request a prescription for you or help you but in this instance they haven't even offered to reach out to my provider to find out if the prescription actually existed like I told him it was. Need some work big time. 4/15/22 finally go to get my prescription sign says they will open at 12:00 p.m. they opened at 12:20 there was five people in front of me and 10 behind me in line to pick up prescriptions that was already filled from most I spoke with. Pharmacist comes out and tells everyone she will shut the place down because there's some folks grumbling. Telling people they should appreciate the medical field now that's what I don't appreciate she should have kept herself behind the counter with a mouth shut working. Poor customer service as of now all my prescriptions has been changed and everybody I spoke with in line also have a good day. Oh yeah by the way I call corporate office and they ended up just hanging up on me they got it going on"