Walgreens 395 U.S. 52, Moncks Corner, SC 29461

"Tracy the cashier deserves a raise!! I haven’t had my reward part work for 6 months. She took the time to figure out why. Turns out whoever entered my zip code entered it in wrong. The customer before me noticed how pleasant she was and thought she was the manager. Nope she said, just a cashier who loves her job. You don’t really see that anymore. Thank you Tracy it didn’t go unnoticed!"

"Horrible wait times via phone or in store at pharmacy. Either wrong information provided or lack of information offered. The only great experience I have had was when the actual pharmacist happened to answer. The was great!"

"I tried to drop off a package weighing 50lbs and was refused by the staff. The supervisor informed me that they can only accept packages up to 55lbs but claimed they didn't have a scale. The staff based their decision off of whether a smaller woman around 5ft tall could lift the package alone while the other to woman stood there watching. FedEx may consider lowering their limitations to accommodate for the staff's limitations. If the staff cannot manage to meet the requirements or properly utilize team members to achieve a goal, change might be required to reflect a more competent staff and a better customer experience."

"I've had good experience with the retail part of the Walgreens. I've always gotten good customer service there. In the pharmacy section they are so rude. When I have called to speak to people on the phone they don't know what they are doing and they are incredibly rude. When I have gone in person they have been very rude to myself and others. Everyone in the pharmacy, excluding the pharmacist, doesn't actually know what they are doing. I'll usually call to have prescriptions refilled so I can quickly pick them up. There has been multiple occasions where I called to have it filled and still had to wait 30min-1hr. The wait time is outrageous there. I've had such a poor experience with this pharmacy I am considering switching to a new one even though it's farther away."

"I understand that it isn't the Walgreens fault my medication is out of stock but what I don't like is the fact that they labeled it out of stock, 6 days ago, then just now on Saturday cancelled the order due to being on back order. My doctor office doesn't open until Monday so now I have to wait a grand total of 8 days for my medication which could have been avoided if someone had called and sent a message saying they will not likely have it in stock by Friday. If that was done I could have had time to call my doctor and get my script sent elsewhere. Now I cannot due to their negligence"