Walgreens

"Black plus size chick was as lost as a skittle in a rainbow. I asked for NyQuil HBP she said didn’t sell it but the other lady working in there directed me straight to it. If anything say “I don’t know”."

"Valerie as a member of your management team need to understand customer service is everything. There was no reason for her poor customer service on last evening when myself and my partner were trying to purchase items and questioned the prices marked verse what the items were ringing. And the refusal to give corporate contact was very unprofessional as well."

"On last evening while out shopping Save Our Youth Savannah’s annual give away we experience to different forms of customer service. When entering the store greeted by a nice African American female who’s name we did not get as she got off before we checked out. While trying to get the prices of some item we encounter Ms Candice who was freaking awesome bubbly personality and very helpful. She even participated in Marco/polo with us. Then when it was time to check out when get the register only to encounter a shift manager by the name of Valerie. Who seem to be bother by any question my partner asked her about the products we were looking to purchase base to giveaway to child in need. There was a item on your shelf with a sticker price of 19.99 but scanned at 24.99. Valerie immediately say defensively “We have nothing to do with the sticker place on it the price is what it scans for”. Now if this is your company policy you should make it a practice to remove sticker placed by the manufacturer before placing the items on the shelf. Again these items are for a give away. So when asked another question Valerie snaps and say are you going to purchase or not and with a horrible attitude, I was trying to close before you walked up. This is no way to speak to a customer so we removed our items from the counter and waited in line for Ms Candice who was on a different register. Valerie was asked for the corporate number and her response was I don’t just walk around with it I’ll get it out the back. Needless to say she never returned to the front while we checked out instead she radioed Candice to have her tell us corporate number was at the bottom of the receipt. Normally when we experience poor customer service we will leave with make a purchase as I choose where I spend my hard earned dollars. But because of the experience before her we chose to move over to the person who had given quality customer service. Customer Service is everything and Valerie needs to understand and display this especially as a member of management. Had she been the only person we encounter your company would have lost several hundreds of dollars because not only did we purchase at that location but several others as we do every year for our annual event."

"They refused providing scheduled COVID test. Provided Reason was me being late for appointment. I wouldn't be late if drive thru lane wasn't 40 minute's wait time. It clearly shows how they care about patients and customers."