Coastal States Bank

"Crystal Nelson is an outstanding employee at the #7 Thurmond Way facility. She is very knowledgeable about all aspects of banking there and has helped me tremendously several times. CSB should want to keep her on the payroll and offer her a promotion ASAP. You cannot go wrong with Crystal Nelson."

"Spreading covid by forcing people inside to cash checks. I fired them as a bank, but when I cash bimonthly checks (written from their bank) they require two forms of ID to identify me AND for me to expose myself to COVID inside. They dont let you cash checks from their bank in the drive through, BUT you can walk in and have the same drive through teller turn around and cash the check. They do this purely to spite and inconvenience people, and despite knowing me they switched from requiring one ID to demanding TWO IDs after I replaced them. If you value bad service, petty vindictive sociopathy, and an unnecessary increased risk for COVID, then Coastal States Bank of Bluffton is the bank for you. Otherwise, 1 star is the lowest rating i can rank them. Edit: My office is literally across the parking lot. They "pretend not to know me" every time, despite having our trust account. The policy is literally in place to inconvenience people who have either taken their personal finances elsewhere or to frustrate people who dont bank with them. Its bad policy, but during a covid surge this is repugnant and exposes people to unnecessary health risks."

"Recently used Paul Furr as our loan officer to buy our first home. We were so impressed! He went above and beyond the call of duty. He had our back the whole way through and was there to answer any and all of our questions at any time. What a great experience. Thanks for everything Paul!"

"Local banking at its best! They have helped me buy a dream home as well as manage all our business and personal banking accounts. They know you by name and are always a phone call away! Rebecca and the okatie team are simply phenomenal....we look forward to stopping at our bank!!"

"Friendly, personal, helpful caring bankers as in the old days. I'm 88 and love this bank and especially their outstanding mortgage banker Matt Minasi.. Matt is not a mortgage banker, he's a dream maker."