Firehouse Subs Azalea Square

"The staff were friendly, but none of them had any sense of urgency. It took over 20 minutes to get my sandwich. They had 4 people making sandwiches and only 2 people in front of me. The sanitizer dispenser was empty, the napkin dispenser was empty, trash cans were full, and the tables were not cleaned! They had a girl in the back just walking around. This place definitely needs a manager!"

"Ordered the Hook and Ladder to go. The sandwich consisted mostly of mayonnaise and bread. It had NO cheese, one piece of turkey and MAYBE two pieces of ham. It was a big disappointment after driving 30 miles home to eat it!! It certainly was not worth $10, nor was it up to Firehouse Subs standards. DO BETTER!!!"

"I love their subs. I always eat at this location. I can't believe that I'm just doing a review on this place. Wayyyyy better than Subway. The hook and ladder is my go to."

"While I would love to give a 5 star, I just cannot. I ordered online to get lunch during my break. I ordered at 2:40pm. Arrived at the restaurant at 2:50 and waited until it was ready at 3:11. Meanwhile, one of the employees saw I was waiting for quite some time and did ask what my name and order was to check the status. I understand that everywhere is short staffed. But there were 4 people behind the counter. Service was definitely slow and needs to be improved on. In regards to the sandwich, I got the NY Steamer, medium size. The flavor was there, but so much mayo it overpowered the meat. Also, there was a lack of meat. It was mainly bread and mayo. I would have given another star if there was actually some substance to the sandwich. It has great potential, but the cost of $9.00 for such a small sandwich got me. I will give another chance and hope that this time was just a fluke."

"Great subs here. Was walking to Target and saw this place and decided to try it. Was pleasantly surprised on the quality of food. It's a little bit more expensive than I'd normally pay, but the portions are generous and the sandwiches taste great. The staff are friendly here and quick to make your sandwich. The one drawback, I think only at this location, is that there didn't seem to be an A/C or at the least it was kept at a high temp. Other than that, great experience."