Craig Plank - State Farm Insurance Agent 7401 Parklane Road, Columbia, SC 29223
About the Business
Craig Plank - State Farm Insurance Agent is a well-established insurance agency located at 7401 Parklane Road in Columbia, South Carolina. With over 31 years of experience with State Farm, Craig Plank is dedicated to protecting his customers with the heart of a teacher. His office is conveniently located near Columbia Place Mall, across from Blaney's Wings & Grill and next to Life Storage.
Craig Plank is married to Dawndy Mercer Plank, a former WIS TV news anchor, and they enjoy spending time with their three children. Craig's passion for supporting the military and teachers stems from his upbringing with a father who was a career fighter pilot and a mother who was a high school teacher.
The agency serves the Midlands of SC, including Richland, Lexington, Kershaw, and Fairfield counties, offering a wide range of insurance services including auto, home, renters, life, health, business, commercial, workers compensation, and excess liability umbrella insurance. The experienced team at Craig Plank's agency is dedicated to helping customers make informed insurance decisions and provide professional service to meet their needs.
The agency also actively supports the community in Richland County and is committed to helping customers manage risks, recover from unexpected losses, and build and maintain a financial plan to achieve their dreams. The friendly team at Craig Plank - State Farm Insurance Agent is always ready to assist customers with their insurance needs, whether in person, over the phone, or via email. Plus, they offer fresh baked cookies as an extra special touch for visitors to the office.
Photos
Location & Phone number
7401 Parklane Rd, Columbia, SC 29223, United States
Hours open
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Andrew was most helpful in updating my insurance needs. I appreciated his upbeat manner and efficiency in getting my coverage updated."
"While State Farm offers great customer service and maintains a high level of professionalism, it's worth noting that they tend to be on the pricey side. If you're on a budget, I wouldn't necessarily recommend this place as it can be considered super expensive."
"I had a great experience with one of the salesman here. I am someone who knows very little about insurance and have been putting off organizing it because I get too overwhelmed, but Andrew was able to explain all of my options to me clearly and was patient with all of my questions. I feel confident in my insurance now, and I know that he will be there for me if I need any future help!"
"I needed to change a vehicle from Colorado to SC so I submitted the request through Austin, I’m assuming he is one of the agents? I called back 3 days later to find out why it was taking so long and was told it was still in underwriting?! Huh, ok. WHY? After a week I called for a second time to find what the heck was going on and how could it possibly take this long? It was 930a on Tues the 19th and the phones were still going to the after hours call in. Then I called back and it went to VM. I already had my vehicle registered in SC and my insurance was past due in Colorado because I was told by Austin, “to not pay it” as it will transfer. So I got on the website Wednesday and changed agents to Sarah Benson. Within a day she had reached out to underwriting and she had 4 questions for me and my vehicle was added to my SC policy. I don’t know what’s happening at this office but it is not a professional way to handle business. This agency lost a home and three cars for lack of customer follow up."
"I have used Craig Plank’s State Farm Insurance for almost 25 years. Now, my sons are using them. Insurance, IRAs, you name it and we have it with Craig. Cannot recommend more highly."
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