Walgreens 3650 Wheeler Road, Augusta, GA 30909

"The pharmacy cashiers are always rude. In the front of the store it can go either way but the pharmacy cashiers need a prescription for a chill pill."

"Called the pharmacy to see if my medication was ready that my doctor sent over from Prompt Care my appointment with Prompt Care was at 10 AM that morning after that appointment the doctor sent it over to WalGreens on Wheeler Road. They never contacted me to let me know it was ready, I called at 7:45 and stayed on the phone and they kept saying I had three calls ahead of me. I record it the time and the recording while waiting with another phone and was on the phone until 10 o’clock. No one ever came to assist me at all being said I needed to start my medication‘s been treated with the flu and then when I went there the next following day, the pharmacist said that she still hadn’t filled the prescription, and that one of her workers that left and went home and she was by herself, and they had closed down the drive-through horrible service. I’m still waiting on another prescription from seeing the doctor on yesterday and waiting on another prescription and still having the same issue. I need my medication so the healing process can start all I want to know is why I will be contacting TRICARE Humana and changing my pharmacist to someone else. This is ridiculous I just can’t."

"Spent 40 minutes on the phone while continuing to do my work. After 40 minutes on hold to ask a simple question, they dropped the call. Not very good customer service from the pharmacy. I’ll go elsewhere."

"Came here with my 5 year old son, early in the morning at around 745-8 am and grabbed some snacks. My son was holding his snacks and when we got to checkout, he did not want to give them to me so she could scan them. My son has autism and is speech delayed, he did not want to let go of the snacks and I was struggling to get him to give them to me while there was another person behind us in line. Jasmine who was working at the register, intervened to help make the situation less stressful and just scanned items that were the same twice and had me grab another item near by that was the same price as the other item my son had. She was so sweet and so helpful!! I appreciate people like Jasmine who don’t judge and instead try to help! Thank you so much! You are a rarity in this world. ♥️"

"The most unprofessional pharmacy I've been to. I've been put on hold 3 times for the past 30 minutes, the techs are incredibly rude. No wonder why they such low ratings. Transfer your prescription and save yourself time. I will be calling corporate in the morning. This has happened far too many times. Be careful who's prescription you get by mistake bc they make careless choices that could cost someone a lot of damage."