Big Lots,

10150 Dorchester Rd Unit 227, Summerville, SC 29485, United States

"The cashier told us that the QUAKER BRAND has SALMONELLA , that they couldn't sell it to us. When I met the manager, (who has very negative attitudes and treats co-workers insignificant.) (Denise) the shelf's were full of the brand and the cereals. MANAGER ACT LIKE THIS WAS NOTHING. I ask why she still have them there, she said because they had not look the RECALLS, ain’t you the manager? She walk off why no sign of taking the items out the shelf so no one get Sick. Ask and search food recalls when you there. My Suggestion."

"This is a place that I shop at regularly. Their merchandise is well made for an excellent price. Especially at Christmas time, they offer such unique gifts for your family and friends that's hard to find anywhere else. They also sell some of the best known brands of furniture. So check them out for all of their bargains and lower prices."

"This Big Lots gets 1-star review from a veteran family who has faithfully shopped at Big Lots for years. Customer Service & Management? HORRIBLE! Items are incorrectly labeled with prices and the manager refuses to honor them. For example, the dish ware set in the photo was labeled $24.99. However, we were charged $50 at the register. We pointed out the incorrect pricing to the cashier. She agreed and said that she would honor the price but needed the manager’s assistance because she could not remember how to grant a refund in the computer. The manager came to the checkout line, we showed him our receipt along with the items that were incorrectly priced. He VERY rudely stated “I AM NOT GOING TO HONOR THIS. THE PRICE TAG IS NOT DIRECTLY UNDER THE ITEM ***and then proceeds to walk away while we are talking to him*** The cashier stood in awe as the managers behavior was so deplorable. We swallowed our disgust and frustration and left the store. We called the Big Lots Customer Service hotline and were assured that an email rectifying the situation within 24hrs would be received. Still waiting on the email. This situation is unfortunate especially, when we were so kind to the employees & the manager regardless of his neglect and disrespect. What a horrible example to set for the employees, as well as a poor display of customer service for the long line of customers who stood in line behind us."

"Wow! I was really surprised, it's been a long time since I've been in a big lots store. Lots to choose from, broyhill furniture tables chairs food beds end tables dressers TV stands and more... Nice clean store and organized, stocked shelves. Helpful employees wearing masks too."

"I absolutely love this new location for Big Lots. However my one complaint is not enough staff for the size of the store. I waited a while before anyone could answer a question about a purchase of a portable fireplace. Then when the employee arrived they were rushing me with information to get me out the door. I did take a look around the store and saw a lot of cottage farm items which are absolutely gorgeous for the pricing! They also had a lot of beautiful spiritual decor which is different and great to see. I ended up purchasing some beautiful pattern decor throw pillows and I already have received tons of compliments on. Please keep the variety coming in. The store is clean, organized and priced extremely fair. The parking lot is big and it’s a private lot. Tons of parking space the inky thing that needs improvement is better customer service."