Saratoga Hybrid Cab

"They go above and beyond. They hold the car door for you. Hell out walkers or wheel chairs in. Drivers let you pick music you like. Great conversations and so on."

"Used them a couple years ago and the drivers were good and the cars were good. Now every time I book with them, they cannot make it. So have to find another company that is good because there are so many horrible drivers out there. Not sure why your name is on the list of Medical taxi drivers if you Can't service the area!"

"Called for taxi to Saratoga train station and was given 10 minute estimate. Called after waiting 20 minutes and was on hold for another 10-15 minutes. Driver still had not show up. Called several more times and got through and explained that I was fairly upset, as I'd now missed the last train from Saratoga. The dispatcher was very unapologetic ("they should be there, must be traffic"). I explained the situation and he said all he could do was offer me a comped ride right now to the train station (which wasn't a solution). I let him know that wasn't really rectifying the situation - and was trying to explain that I needed a ride to Albany in an attempt to catch the train. He cut me off with his response of "well, that's too bad"). I let him know that I didn't plan on using them again in the future. His response "Good for you. For every one we lose, we get three more" and he then hung up. I'd highly recommend not using."

"I never needed a taxi before living in rural Saratoga but my car was in service and had my first experience. I must say from the initial phone call to the drop off I had nothing but great customer service. I scheduled my pick up for 1:30 and they were here 10 minutes early. Clean and new auto with a friendly and amiable driver by the name of Eric. I don't leave reviews but if it wasn't for Google reviews I would have not picked Saratoga Hybrid so I want to pay it forward. I highly recommend this service to anyone needing a lift."