H&R Block 314 Bells Highway, Walterboro, SC 29488

"Terrible experience. I submitted my paperwork on the App and was told to pick a local representative to work my taxes. After 6 weeks, I had heard nothing, but on the app it said they were in progress. I finally called and was told that the local office isn't even affiliated with the app and was given an 800 number. When I called it they haven't even assigned me to anyone. Never again! Also, had to provide my full social to the lady at the 800 number which made me very uncomfortable since it sounded like she was working from home surrounded by a lot of people."

"I had an appointment at 9am when they opened. When I got here (at 9:03) they already had someone in the back. At 9:15 the employee asked what I needed and I told her I had a 9am appointment. She responded "okay" and kept walking. So apparently appointment times don't matter here. Last year I said I wouldn't be back, and now I remember why."

"The experience was just ok. I was charged $500.00 to file my own personal head of household taxes. My taxes weren’t complicated and when I asked why it was that amount she wouldn’t give me a straight answer. I didn’t receive what I was supposed to be getting. ($ 4,000.00 less) I called the office to speak to my tax prep person, no one answered, & I left a message. I still haven’t received a call back. They charge whatever they want. This isn’t my first time using H&R Block but , it maybe my last. I feel like I was robbed with their “fees” this year and I’ve never paid that much in the past. I will be contacting corporate if I don’t hear back."

"Will not be going back. Only got a 400 on my return and h&r block decided taking 200 of that (fair right) plus our tax prep was not very communicative. And was to busy taking personal call during my viewing and it wants tammy. Shes great!"

"We received very rude and unprofessional service, our tax preparer was not focused bc she was dealing with personal issues even got up and left during the middle of doing our taxes to go cry in the bathroom. We have used H&R Block for 17 years but after this experience will be going somewhere else from now on."