Data-Pac Mailing Systems Corporation

"I have read some reviews on Data-Pac that were quite negative. My experience with this company is just the opposite. Here's the story... I recently purchased a used Data-Pac Curve. The machine did have some issues upon first getting it. No problem as any used equipment can have it's quirks and problems. I called the company directly for service and they sent a factory technician within a couple of days. He was here for a few hours to service and evaluate the machine. It needed a couple of small parts and a tune up. He pronounced the machine to be in good working order after a software update. Upon installing the missing items this machine has worked well. Best example is sealing 2500 small envelopes in less than an hour. The feeder worked better than I expected. Conclusion - Both the machine and the service provided have met or exceeded every expectation. FYI - I am small mail house in Buffalo, NY. Every equipment purchase I make has to be correct. This has proven to be a good purchase, both the equipment and the service. M"