Embassy Suites by Hilton Savannah Airport

"This hotel is run terribly. It's an Embassy Suites in name only. They do not provide that level of service. Don't be fooled into paying a premium for their amenities as they are a joke. The pool IS NOT heated. But they will tell you it's fine because the room is warm once you get out, seriously?! And the jacuzzi is boarded up. But you won't know that until you're checked in and go see for yourself. Breakfast was out of basic items every morning, and the evening reception was a hot mess thanks to the "manager". We were given the run around when attempting to address our concerns, and of course, the manager was suddenly off-site. Stay away from this place."

"The hotel was near many restaurants that if you didn’t have a car you could walk there. Shopping areas were also close by. Beds were super comfy. Breakfast was delicious. Front desk was so very kind. There is a shuttle from the hotel to take you to the airport. I didn’t have enough time to check out the pool. But, it was a nice hotel. Walmart is close distance if driving."

"My stay at the Embassy Suites by Hilton Savannah Airport offered a blend of positives and negatives. The front desk service was exceptional, with the lady at reception being particularly friendly and helpful. Her warm welcome set a great tone for the stay. The room itself was impressively spacious and emitted a pleasant scent, contributing positively to the overall ambiance. I appreciated the cleanliness and presentation of the bed, which was well-made and inviting. However, the state of the bathroom was a significant downside. It seemed to have been missed by the housekeeping staff, with evident signs of uncleanliness. There were hairs on the floor that clearly did not belong to me, varying in color and length, which was quite concerning. This lack of attention to cleanliness in the bathroom deterred me from using the shower, impacting my overall experience. So, while Embassy Suites by Hilton Savannah Airport shines in areas like customer service and room comfort, the oversight in bathroom cleanliness was a notable letdown. This aspect of the service requires urgent attention to ensure a fully satisfactory guest experience. I forgot to mention I did feel very safe here. IT IS MINIMAL COMMUTE TO TÁNGER OUTLET."

"Great location, other than the constant sound of airplanes coming in and departing. The rooms were decent. The layout was a bit funky- hard to maneuver based on how the doors opened and the tightness of the room. The service was good. Upon arrival, I was able to get checked in within 10 mins, but there was quite a line formed behind me and only one lady working the desk. She seemed to be overwhelmed. The breakfast was spectacular; hardly any lines at all. Unfortunately, they wouldn’t allow food trays to be taken up to the room, so I had to make a couple of trips up and back to bring breakfast food for my family. I found several items ‘out’, such as coffee creamer, forks, etc., but upon finding assistance, was given what I needed quickly. The hotel was a bit more dated than other Embassy Suites I’ve stayed out, but overall, a nice stay."

"Great hotel. Very friendly and welcoming staff. Lobby space is just like one would expect in a well kept Embassy - grand, clean, and finishes that are not worn looking. Room was the same way. Great breakfast, hotel is 2 minutes off of I 95, and parking is free. What more could one ask for? Would you tell me?"