Hyatt Place Mount Pleasant Towne Centre 1600 Palmetto Grande Drive, Mount Pleasant, SC 29464

"Absolutely amazing place! Great neighborhood with many stores and restaurants nearby! (Highly recommend "Basil" Thai restaurant which is a 5 minute drive from the hotel. Hotel staff super friendly!!! One thing is, I think cause it's new construction, the hot water in the shower takes a while to get hot! Just be patient and it'll get hot! Other than that, amazing amazing! Also, pet friendly!!"

"Shout out to Jayla. She was the star of the show. Hard worker, friendly, responsive- hope you’re paying her well! Get her some help at weekend breakfast though- some food was always “coming out soon” with food on the counters and tables not cleaned between guests. Management, you need to have an extra worker there - this isn’t even the busy season! We had a good stay and like all the staff but need more workers."

"Our family came down for 8 days over Thanksgiving break to visit family for the holidays and my birthday. Rhiannon at the front desk was absolutely wonderful! She was so friendly and accommodating and made our stay extra enjoyable! This hotel is located in the perfect location! There are TONS of shops/restaurants all around to walk to. It’s literally in a shopping plaza. There’s a movie theatre next door, which we went to a few times too! You can walk to the beach as well! There’s a robot that delivers items to your room if you need anything; our daughter loved that! I highly recommend staying here!"

"Lovely location with secure car park directly next to the hotel. Very hospitable staff. The rooms were OK, but they looked very tired in parts (as you can see from the photos). We changed rooms to try to enjoy our stay, but we ended up checking out a day early and found a cleaner hotel nearby. It might seem a bit dramatic, but we just wanted to feel comfortable whilst on our vacation. Disappointing standards for Hyatt in my opinion."

"The rooms were great. Beds were comfy as always. And the location was excellent. But on multiple occasions the staff were very rude. Either to myself, my wife or our other guest. And when I say staff. Let me clarify that I mean the front desk. Whether it was over the phone or when we were trying to check in. I would hope management sees this and is able to keep a closer eye on this. They do after all work in hospitality."