Main Street Auto Wash 267 William Hilton Parkway, Hilton Head Island, SC 29926

"Facility is dated, but adequate, line personal works hard and efficiently. It is unfortunate that the owner/manager is unable to crack a smile or say hello, he must have been a marine drill instructor in his former life. I do not know how many customers he has lost because of that, but I am sure some prefers to drive several miles more for a bit warmer service. Running any business is challenging, running a service business more so. With a proper personality and a proper attitude, the current owner might have had sold it very profitably years ago, and be sailing the Bahamas today!"

"I’ve been using this auto wash for over nine years and I refuse to use any other car wash on Hilton Head or Bluffton. The lady who runs the register and services the cars is exceptional and has been there for years. All of the staff pays attention to detail ,works extremely hard and keeps the cars flowing at a decent pace . My car is spotless after leaving this business and I love to get the Platinum wash, to me it’s worth it and The results last forever. One major point to me remaining loyal to Main Street is feeling like family and being comfortable here, not just a number.Just today I was here and when I got home I noticed a gold chain necklace tucked in the side of my car door that wasn’t there before. A few month prior my son lost his gold necklace and it must have fallen in my car and the ladies at Main Street found it and put it safely back in my car..He will be so happy to know after all this time that it’s been found ,thank you.It's a wonderful feeling to know that I can trust this business and the lovely staff behind it .Thank you for all you do ."

"The WORST! We saw what looked like a top notch car wash as we were exploring the island and although they were closed for the holiday, we made note of it to return another day. Today, we drove 20 minutes out of our way, only to be greeted by an extremely rude older man who told us the wait would be over an hour and then yelled at us when we told him we didn't have time to wait today. What kind of business treats customers this way? Don't waste your time to be treated poorly!"

"Just drove in to Hilton Head through some nasty snowy weather and wanted to get the salt off my car. This place was recommended by the condo staff where I was staying, so thought I would give it a try. When I pulled in and stopped as instructed by the sign, no one approached for a bit but finally the owner (as I later discovered) approached. He seemed annoyed that I had disrupted the discussion he was having but asked what service I wanted. I said the exterior only and he suggested a higher level of service. When I said I just wanted the salt off he became agitated and said that would be all I got . I only wish that were the case. The service was very slow and it took almost 20 minutes to run my car through even though it was only 4 back in line. Once I paid, the woman at the register handed me the radio antenna from my car and said it had come off and immediately added that she would call the owner. I walked to my car and met that same man. He told me that the antenna should not have broken off and that it must have been defective saying that there was nothing he could do. He immediately turned and walked away ignoring me and offering no solution or compensation. I understand that these things happen and that they can't offer any guarantee but he certainly didn't have to be rude. I will certainly never go back and will be speaking to the condo staff in hopes that they no longer recommend this place."

"Both times I have gone here the manager/owner was publicly rude to us and others. The wash is not special or anything I can't get elsewhere, so voting with my feet. I will spend my money at a competitor and suggest you do as well. Can get the same quality of work or better without rudeness to customers. This experience is so very different from the usual courteous and customer focused service at other Hilton Head businesses"