Perfection Automotive

"Disappointed with their service, it was highly recommended by a friend. We would take our car in for a routine oil change and they were too fast. We realized when both of our cars had issues that they don't do a full check with the oil change, they get the car in and out Ava avoid questions when we asked. We had one of our cars our engine explode right after an oil change. My car tire went flat right after an oil change because they didn't rotate the tires. We were loyal to them and I asked the car mechanic if he was open at 4 pm, the car mechanic told me to go to another dealership. We took our business to H&H auto on Marshland road and are very satisfied."

"Jim worked us in on a last minute request on a busy Xmas week to do car repairs on our Lexus RX 350(front/rear brakes and rotors, battery, and water pump). All of this work was quoted at twice the cost by the local Lexus dealership that we were ultimately charged by Perfection Auto . He’s always been fair, clear, and timely in doing great work on our car. Best mechanic shop by far that I’ve ever worked with in 60 yrs!"

"Very disappointed with Perfection Automotive. Perfection is a understatement. I first took my car in for a regular service and I read the reviews and was recommended to this place. Service was fine and then about a week later I took a sharp turn and that caused my check engine light to come on so I took it back for a second, third and then a FOURTH time. After the fourth time and $3,000 later I went and got a second opinion as Jim told me to. Come to find out my intake tube was cracked and they put electrical tape and aluminum foil around it to fix it. Also put aluminum foil over my intake tube. Bolts were also missing from under my hood. Then after the second opinion looked at the invoices from perfection auto I was informed one of the engine coils I paid for was not even done. Maybe he did change the coils but with old parts because the parts on my car are the original parts from the factory. I have called multiple times and Jim was very rude and refused to negotiate or refund me partial money."

"Totally trust their recommendations for auto work to be performed on our two vehicles. I like how they tell me as much about what not to do versus what should be done. I feel like the safety and comfort for my family is their only focus when it comes to servicing our vehicles. The value they deliver always exceeds the cost of the service."