Factory Outlet Store 575 Underhill Boulevard, Syosset, NY 11791

"Ordered replacement parts with next day delivery on line. On delivery date, received a not items were on back order. I will never use Factory Outlet Store again. A single star rating is to high!"

"WARNING. Do not buy any Motorguide products from this store. They answer the phone as Motorguide, but they are NOT Motorguide. I ordered a trolling motor and did not get what I ordered. Their ad was false and misleading. The ad clearly indicated that a foot control was a part of the package. However, it was not enclosed. After a dozen phone calls, my only response was to return the product. They would then sell me a more expensive unit. After contacting Motorguide direct, I was told that the advertising was indeed false and the Factory Outlet store was not affiliated with them."

"Like others ahead of me, I cannot recommend this company. I bought a gps but the description was incomplete meaning it did not match my needs. 15% restocking fee. I can accept deducting the original shipping but the amount was more than double that. Additionally I had to pay return shipping. Return of $200 gps cost me $47.00"

"Ordered 3 furnace filters which were represented as being Honeywell. What I received were a totally generic filter, not the same dimensions as what I needed, so unusable. Per their return policy, I would be charged a !5% restocking fee, also charged for the original shipping costs, and also have to pay $68 dollars to ship the items back.....so on a $100 purchase, I was going to get at most $10 back. Please think long and hard about using this company. Please also check for the hundreds of complaints they have with the Better Business Bureau."

"i bought a plantronics headset Order Receipt #FOS10179801E. They sent me a used one where the charger and the headset had streaks and cuts. They all came in a ziplock bag.Even the name plantroincs was erased. Sent several emails but still not resolved. Please do not trust this business"