O'Reilly Auto Parts 945 Chapin Road, Chapin, SC 29036

"Horrible communication at this store. Ordered a small but vital part online to be picked up the next afternoon. No one called to say it did not come in. When I stopped by to pick it up I was told they had to order it from another location and was promised it would be in by noon the next day. Which I could live with but a hassle. Once again no call, so I called them at 130pm to ask where the part was and they told me it will be here the following day again. Not acceptable I have a truck on the rack that is costing me over $700 a day by being out of service because these people can't get a part when they say they can. I would have fedex1 am serviced this part from an online retailer if they had not lied to me yesterday."

"Extremely knowledgeable and helpful team. Great overall experience!"

"Great service. Found my car battery was dead when I started to go to work, called Advanced Auto Parts, they couldn't deliver a battery, then I called O'Reilly Auto Parts and they let me buy a battery by phone and brought it to me. He also gave me tips on how to change it out. I will use O'Reilly as my primary auto parts store going forward. Thank you."

"Wonderful employees and ideally located in Chapin. I came by tonight to ask for a solutions printout for a check engine light I had. Their competitor up the road had been rude to me when I asked for the same thing and brushed me off. But not O'Reilly Auto Parts. The assistant manager, Anfernee, immediately started doing research on the code I was experiencing and loaded my vehicle information. He apologized for asking me several questions as he narrowed down my vehicle. I said it was no problem, that I appreciated that he was getting to the exact make, model, and trim of my truck. Anfernee then retrieved his scan tool and went to my truck. As it turns out, I had more than one code and he alerted me to it. We went back into the store and Anfernee printed off as much information as he could find regarding the emissions codes. He also confirmed I had two O2 sensors and we went over possible solutions for the O2 sensor error codes (just needs a good cleaning). O'Reilly Auto Parts in Chapin has gained a new customer and I will be returning in the future."

"Excellent folks to work with. Understood the situation allowed us to perform the alternator replacement right in their lot. Even tho it was another stores screw up these guys were exceptional to help out and allow me to bring the core in after i already installed the new one they gave me upon arrival and allowed use of their property/parking lot"