Midas 880 East Pine Log Road, Aiken, SC 29803

"Can’t beat the price of the oil change! Friendly atmosphere and in and out with a appointment"

"Short story: Basically Midas charged us $460.00 to help with our A/C. A week later, the A/C is still blowing hot air. We were then given another quote of $1800 to actually fix the problem, which was the compressor. Moreover, the quote of $1800.00 is more than double what other mechanics in the area had quoted to change the compressor. Long story: We knew going to Midas that the problem with the A/C was probably the compressor, so we asked for a quote on a compressor, which they quoted us at $1800.00 for the compressor, dryer and other fittings. Before paying, they offered to do a check for 180.00, which we agreed to. After running the check they said that the compressor was running fine. They said the problem was a leak somewhere, which they will pinpoint after flushing and refilling the system with fluids and dye. The total bill for the fluids, dye and check came back at $460.00. A little over a week later the A/C was blowing hot air again at which point they said, yes, it is the compressor and wanted to charge another $1800.00 for a compressor, dryer, and other fittings. Funny thing is, I had originally told them the compressor was the problem, before paying them $460.00 for a "professional diagnosis." The 2 other mechanics we got a quote from offered to change the compressor for under $800.00. After telling Midas what other mechanics had quoted, they brought their quote down over $1000 to a comparable range, but they would not discount the any of the 460.00 they had already charged to troubleshoot the problem. After calling to get some of the money back, because nothing has changed with our A/C since paying them $460.00, they explained that we had agreed to the process and that they did nothing wrong. The thing that they left out when saying, “you agreed to the process” was that they misled us into thinking the compressor was ok. That incorrect diagnosis was the only reason we agreed. Because we were told by Midas that the compressor it running fine, we agreed to pay more for something that didn’t fix the problem. The way I see it, we were charged 180.00 to incorrectly diagnose the problem, then we were misled into thinking that our original diagnosis was incorrect until finally being charged another $280.00 for something that didn’t work. We could have done the same thing they did with a $40 can of R134 A/C refrigerant from Walmart, which oddly enough is all they offered to refund us. Also, if we had gone with the Walmart solution, we would have saved a ton of time and hassle. The summer is now coming to an end, and because of this, we spent much of it without A/C in the car. They have fixed problems in the past, so I am giving 2 stars, but in the case of air conditioners, I would look elsewhere. Again, they charged us $180 to incorrectly diagnose the problem, charged an extra $280 for more troubleshooting and then tried to charge another $1800 to fix the compressor. The compressor quote was only brought down to a reasonable price of $780.00 after I told them what other mechanics quoted us. We won’t be going back, and if you have a problem with your A/C, I recommend you look elsewhere."

"Took my car to Midas on two separate instances, back to back days. Check engine light was on which they told me was the catalytic converter, cool. I could not get my car to start which they claimed was because of bad spark plugs and possibly bad gas. I get those replaced and pay for a fuel injector which cost me around $420. Come back the next day because the check engine light came back on and I couldn't get my car to start again. They tell me the battery needs to be replaced. Another $250. Today I cannot even get my car to start. If it is indeed the converter, I know that is not their fault, but I have spent almost $700 on things that were supposed to make this car drivable and I feel like they were just looking for more sales. Edit: After receiving a call from the owner, I do understand that the employees were just going down a checklist of possible problems. One thing that does still bug me though is the fact that the battery was checked the first day and said to be fine, yet needed replacing a day later, and that I asked about the starter being an issue and was told it wasn't (Hagers replaced it and it has run fine since)."

"My husband and I are very pleased with Midas, and they have taken good care of all of our cars. We just brought a Ford Explorer it was making this grinding noise, and they found what problem the vehicle had, and they fixed it, and now the Ford explorer is quiet and no problems. Thank you Midas for taking care of all of our vehicles."

"This place is amazing! They had my car ready the week of my wedding without an appointment back in October 22 for intake manifold. And recently they fit me in for my brakes last minute had my car ready the day of. Best customer service you can tell they really care."