Tri City Coach Inc

"When my car (2018 BMW) was damaged, all the major car repair shops were booked for the next four months. Hearing about Tri City Coach Towing and Recovery through a friend of a friend, I had my car sent over to Steve for repairs. After I had struggled so much running into a lot of dead ends, Steve was a breath of fresh air. His son picked up my BMW and took it to his repair shop, gave me a fair estimate for the car work, and started working on it straightaway. Since he has a small repair shop, he communicated his priorities of quality and speed before my car was sent over to him, and consistently communicated as progress was made. Before the final sign off, he asked me to come and evaluate the work he did, approve the repairs, and discuss the final bill before sending it to a mechanic to make sure my suspension was ok. My car exterior was cleaned, the repair was flawless, and he even used some extra paint to paint other scrapes around my car that weren’t a part of the original repairs. My dad and I were initially worried about his repair shop being on the same property as his house, but I found that gave me a bit more flexibility to pick up my car. My only suggestion is to bring a checkbook or cash, as he does not accept credit card."

"Tri City Coach did an amazing job fixing my bumper. The owner Steve Lewis was very professional and had excellent communication with me during scheduling and while my car was in the shop. I was able to drop my car off and pick it up at my convenience. My car was completed in just a few days, which was awesome! I highly recommend this company and will definitely be a returning customer in the future!! Great job Tri City Coach, keep up the excellent work and the awesome customer service skills!"

"My son Todd Patterson took our granddaughter’s car to Tri City Coach to have one of the front quarter panels painted due to him scratching it. Stevie did a fantastic job. Stevie is an honest person who takes great pride in his work and at a fair price. My son will do business with Tri City Coach in the future should the need arise. Tri City Coach is the only body shop in the Greenville area without a negative review."

"Had a great experience with this place. Steve and his Son were awesome. He didn’t take any shortcuts. Have a 2016 blue Tacoma and had work done on it on the front and back. Had a silver plastic piece on the front when I picked it up but originally had black, he apologized numerous times for a very minor mistake but fixed it no problem. My sister also had work done on her car a few years ago and was also pleased with the experience. If you need work done, Steve and Son are your guys!"

"My family and I were rear ended over the holidays, and as you would likely guess, the repair shops within our insurance’s preferred network were unbelievably backed up. I looked elsewhere and found Steve Lewis of Tri City Coach. He took the time to discuss my situation over the phone, and scheduled an estimate the following morning. Steve gave me my options, shared his opinion and respected my decisions. He quickly took action to get repairs underway. Communication was great, as I received both phone calls and texts with pictures of progress. He estimated when he would be done, and was spot on time. I’m somewhat particular, and the repairs were flawless. Tri City Coach is an honest business, very professional, and delivers a quality repair. I felt valued as customer, and now a proud local patron that will go nowhere else."