Regal Spartan 855 Spartan Boulevard, Spartanburg, SC 29301

"Just not the same. No customer service whatsoever expensive as hell. I would like to support movie theaters but when you get treated like you do after spending 80 to see a movie and get the yummy popcorn. It's really not worth it. I'll stay at my cozy house."

"There is definitely a need for more kiosks. I made a visit to a 4D theater in NC, and they had self-serve drinks stations. They also had a bar. So I believe a self-serve drink station would be a definite improvement, or at least a designated person and station solely for refills because waiting in line is bad enough. You are having to wait behind those who are not sure what they want, when all you want is a refill. Missed a significant part of my movie doing that. Not to mention, staff are clueless about Crown Club/points. I had to wait even longer because staff had to ask TL 4x. I had to scan my QR code 3x. I was almost about to say forget it. Missed the beginning of my movie because of popcorn (waiting for staff to be educated 2x). Then, once I'd returned to purchase a drink, I'd missed even more of my movie. Other than that, the lobby was very clean, and the staff was friendly and professional. The popcorn tasted great, not burnt. The soda was fizzy, not flat, and thank goodness they didn't fill the cup up with ice because I had to share with 2 little ones. If the establishment could work on cutting down the lines, ie. By adding more ticket kiosks, self-serve drink stations, or a station solely for refills; I believe they would have a better flow."

"One of the good regal movies I have been too. Well maintained and quick lines on snacks and tickets. Would definitely visit again."

"Had a great experience. Took my granddaughter. She left her purse as she's a teen and it was a late movie. She called all day the next day from 8am to around 2pm and no one would answer the phone. We were sure all hope was lost. But to our surprise, the purse was turned in with all contents. There's hope for our world."