Pick Your Part - Greer

"Extreme decline in customer service. Parts have to be completely stripped down to avoid over charges. Ie buttons have to be removed from steering wheel to not be charged for additional switches."

"I like some of the other reviewers wish I could give negative stars. Nowhere on the website before I went for part or on my purchase receipt did it say that parts can't be returned unless you purchase the Optional Guarantee. You shouldn't have to pay 30% higher prices for Optional Guarantee just to be able to return an incorrect part that their printed Interchange of their inventory tells you will work. When I tried to return incorrect part with receipt, would not refund because Optional Guarantee wasn't purchased. Tried to discuss with Manager but he wouldn't do anything about it. Deceptive practices are the normal for all LKQ PYP - Greer employees. The only reason they have a 2.6 out of 5 rating is because Google makes you at least give them a 1."

"Decline of a great operation… when I first started going to LKQ they had great prices, decent basic warranty and a rewards program… not anymore! Zero base warranty. If you buy a warranty it’s expensive. Here’s the kicker… they won’t let you bring test tools on site like a multimeter or test leads and battery. Not allowed to check part before you buy?! Prices have skyrocketed and there is no rewards program. Also, whoever takes photos of the vehicles for the app and website needs either training or should be fired. What once was is no longer…"

"Website says you can purchase cylinder head off a engine. After spending 2 plus hours removing head, I go to counter to pay. Was told you cant buy just the head.You have to purchase the whole engine. Even though we know the website says you can purchase separately, we dont sell just heads. No signs no where stateing that. At least post a sign if you have not removed the price of them on the website. Not to mention you have rasied the prices to match other junk yards that remove the part for you. If I have to take my part off, should come with a better price."

"Lots of inventory, and had the parts that I needed. Nice bunch of guys running the checkout counter. I was really tired from the trip. One of the guys up front saw the look in my eyes and offered free water. Thanks!"