Advantage Federal Credit Union

"This was the first AFCU building I ever went to. I've been coming here for many years and almost every visit has been a positive one. The people here are efficient and professional. I always have my questions answered and the people here genuinely care. I think the way AFCU handles fraud issues could be improved upon but other than that I have nothing but good things to say."

"Melissa Green is absolutely terrible! She works in collections, I requested a payment arrangement she canceled my account and sent it to collections. She is racist and redlined me so my credit can be ruined. Will be contacting everyone !"

"Mrs. Shannon glover ie the absolute best. She gave my wife and I a loan 4ys ago for a car we paid it off and now working on a new car and you guested it got the loan from them again. Although she isnt in the office anymore I'd like to thank her and advantage."

"This is a review on their customer service over phone. I would be very careful with this Federal Credit Union. Their Credit Cards are issued by a third party and you need to go back and forth multiple times even to pay the payment. They fine you even though it is their mistake. They say sorry but they fine you for everything. I had a phone call and they said they didn't have the correct address. I sent them the proof of letters they sent to my address asking if I wanted their insurance, mortgage loans etc. They still deny that they have my correct address. However they don't answer how they are sending marketing letters to me. I was fined 3 months in a row for this wrong address thing. I am planning to close my account with these cheaters and liers. I suggested them to open a Go Fund rather than cheating their customers and earning profits."