Sheret Jewelers,

57 East Main Street, Springville, NY 14141

"I really appreciate this store. They did a great job fixing my ring."

"Fixed my family heirloom necklace on the spot and charged me a MORE THAN FAIR price. awesome place and even better people!"

"I have to strongly disagree with the others who have given Sheret's good reviews. My recent experience was nothing short of frustrating. I dropped off a ring to be resized and a gold bracelet to be repaired and shortened. The valuation when I dropped the items off was arbitrary and generic, both valued for the same amount yet the antique gold and platinum ring has diamonds in. Then came the wait. The extraordinarily long wait to get the items back as they use a 3rd party source. I was told initially that they were "behind" and it would be awhile. OK, but 2 months? The items sat in the shop for weeks before even going out and depending on who I spoke to, the stories were different. I was told by both sons of the owner I would get calls about updates. I did not. When I'd call, I was put on hold and then given apologies but no hard idea of where things were at. I was told notes were taken, a rush was put on the ring. After multiple "I promise I'll call you" back, nothing. No call, just excuses why they didn't call, and no jewelry back in their shop. Because of the false valuation, I was worried my family keepsake would be lost with no recourse for reimbursement at its true value. Thankfully, the items finally came in. I took a quick look at the items to be sure they were mine, paid and ran out. When I got home I realized that the bracelet repair job was not only pricey but all they did was solder a small oval link. They also never resized it. Based on all else, I'll just cut my losses and pay for a service not completed. Rather that than going back there. Everybody was always nice but I felt like I was merely being placated and asked not to shoot the messenger. Broken promises, substandard work, work not completed, expensive repair costs and terrible communication. I definitely won't recommend them to anyone and I won't be back with my business which is sad as I always choose to support local."

"Great customer service and love his jewelery designs. Every time I buy jewelery it is always a great experience. I can't say enough positive things about Mike, his family and the business."

"Mike and Elise were so great to work with. My fiancée and I wanted to design our own rings and they worked with us to come up with the best designs for both of us. I was able to use a diamond that had been past down from generations. It was very exciting and rewarding to see the step by step process of the rings. Starting with the 3D draft to a 3D print out to the real thing. They even put together a little care/gift pack for us when we came to pick up the rings. Highly recommend!"