Golden Appliance Repair 41 Main Street, Queens, NY 11355

"The experience with Tech left a sour taste in my mouth. As a concerned parent, I take the safety of my children very seriously. When Tech called to verify my address, I asked what information they had on file, as anyone can call and claim to be someone they're not these days. However, Tech responded in a rude manner, refusing to provide any information and hanging up the phone abruptly. I was shocked at the lack of professionalism and customer service displayed by this individual. Feeling frustrated and concerned, I decided to call the company's main number for assistance. Unfortunately, the representatives I spoke with were not very helpful either. They defended Tech's behavior, claiming that he was a very professional technician. However, I couldn't help but wonder how professionalism and rudeness could go hand in hand. In retrospect, I should have been more cautious and researched the company's reviews before using their services. With only one review to go by, I should have been more skeptical. It's always important to do your due diligence and thoroughly vet any service provider before entrusting them with your personal information and safety. In conclusion, my experience with Tech and the company they represented was disappointing and concerning. It serves as a reminder to always be vigilant and cautious when dealing with service providers, especially those who handle sensitive information."

"I would not have second thoughts recommending Golden Appliance Repair as we received fantastic appliance service for them. The reason we called was our leaky washing machine. Their technician recommended having the hose replaced as it was damaged, so we gave it a go. True enough, the leak has stopped!"