Flow Rite Plumbing Services 711 Arlington Avenue, Baldwin, NY 11510

"Spoke with Andy on the phone a few days before the job to get a price quote. On the day of service, Andy showed up earlier than expected, and was meticulous in diagnosing my washer drainage issues. He suggested a few different methods of attack, and explained the process in detail. The price he quoted was the price I paid. All worth it. Licensed and local. Highly professional and punctual. Will be my first plumber call when the next need arises. Thank you, Andy! It was a delight meeting you today! 12/24/2023 UPDATE - Well, the next need arose! Called Andy and set up a meeting for him to see my new hot water line issue, and he quoted me a price. Came over a few days later and took care of the issue in an hour or so. Everything said in my previous review still stands! I WILL be hiring Andy again if the need comes around. Thank you, Mr. Smith, and happy holidays!!!"

"I give Flow Rite a 5 star review because of Andy’s professionalism, attention to detail, and his ability to fix the problem in a timely manner. Flow Rite is an outstanding contractor that I would recommend for all of your plumbing needs."

"I needed to change a 3-handle shower faucet to a single handle faucet due to a leak, so I contacted Flow Rite two weeks ago. Andy got the job done properly though he had to come back to fix a minor issue. He communicated well, was generally respectful, and was on time. The leak was gone and the new shower system works great! However, he was EXPLICITLY asked for the receipt for the parts FOUR times and has still not provided it or sent a photo. After researching the base model parts, the following was discovered: Delta T13420-22 ($109), Delta control valve body ($39), MTF/FTM adapters ($35), and all of the copper pipes and joints (around $50). He charged $450 for parts, but in reality, it came to approximately $253 with county taxes. Therefore, he will get the job done very well at a high cost and is great with scheduling, but may very well overcharge you for the supplies. For a person who came off respectful and professional, it is disgraceful, dishonest, and unethical to squeeze out an extra $200, considering being paid $1500 for the entire job. ANY defensive response in regards to almost doubling the cost of the parts will hold no water unless proof of receipt is furnished! In the future, I will go with a more honest and affordable professional."

"Flow Rite replaced my main drain and sewer line to the street. Andy was extremely knowledgeable and professional. They showed up on time and left everything clean. I highly recommend them for any plumbing or sewer work needed."

"Andy from Flow Rite Plumbing is a true professional. He figured out immediately what the issue is with our main sewer line that another plumbing service could not identify. We had bundles and bundles of thick roots that caused a blockage deep in our main sewer line and Andy cleared it out with ease. He is very knowledgeable and very meticulous with his work. He will definitely be our go to plumber from now on. Thank you to Andy and Flow Rite Plumbing!"