Hearth & Home 6701 Manlius Center Road, East Syracuse, NY 13057

"Hunter was our service person and was so very polite and knowledgeable. He answered all my questions with patience. The stove works perfectly now and it's clean!!"

"I have purchased from them in the past and was looking for information on a gas fireplace. They were very helpful."

"Josh and Megan are dedicated to there business! Awesome customer service this morning with going above and beyond for getting my Harmon pellet stove back up and running. Definitely 5 Star! Thank you so much"

"I bought a Harmon Advance pellet stove from these guys about nine years back. As a vote for Harmon pellet stoves, I basically needed to do nothing to it (aside from cleaning) for almost eight years. Last year, the combustion blower went. I called H&H back and found out they were under new management. I was extremely impressed with the new folks that took over. They didn't have time in their schedules for weeks to replace my combustion blower, but they got the right part for me ASAP and provided me some loose instructions so I could DIY. Just today, I thought I had another problem. I called them up looking for advice and they were able to help me diagnose the problem (user error) over the phone. At no point did they recommend just replacing parts w/o proper diagnosis, which they helped me with. I didn't get to asking them what their schedule looked like if I needed further help because they got me fixed before I needed to. I truly appreciate both the Harmon Pellet stoves and this good local place that stands behind them. Highly recommended!"

"I stopped by today to ask about wood stoves and talked with Brian. He was really patient with all of my questions, and was able to answer most of them off the top of his head. I appreciated his knowledge and experience. He also called his sales rep to get more clarity on a few questions which I appreciated. It's a nice showroom, warm even though it was like 15 degrees outside."