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Willey Lumber Co Inc
100 Hartwell Avenue, East Syracuse, New York, United States
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About the Willey Lumber Co Inc
Willey Lumber Co Inc, located at 100 Hartwell Avenue in East Syracuse, New York, is a family-owned hardware store that offers a wide range of building materials, pallets, crates, and boxes. In addition to these standard items, they also sell specialty products such as firewood, picnic tables, and hardwoods. Customer service is a top priority for Willey Lumber, ensuring that contractors, businesses, and homeowners receive the wood products they need.
Their expertise lies in custom-built crates, pallets, and custom-cut wood products, making them a one-stop shop for all wood materials and building products. If a customer is looking for something specific that is not in stock, Willey Lumber Co Inc can order it or provide guidance on where to find it. Contact them at (315) 437-3344 or via email at willeylumber@gmail.com for more information or to place an order.
Photos of Willey Lumber Co Inc
100 Hartwell Ave, East Syracuse, NY 13057, United States
Opening hours of Willey Lumber Co Inc
Monday:
07:00 - 17:00
Tuesday:
07:00 - 17:00
Wednesday:
07:00 - 17:00
Thursday:
07:00 - 17:00
Friday:
07:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Willey Lumber Co Inc
"Contacted Wiley’s Pallets to obtain information and guidance on recycling a pallet on 12/19/23 between 10:30-11:00am by phone. Customer service counter person (male) stated that the business only picks up up in bulk. Otherwise, customer will have transport pallet to your premises. When trying to ask an additional question, he hung up on me abruptly. When calling back, he hung up again. This individual needs to trained on professionalism or removed from interaction with the public. If anyone else conducted themselves in this manner at a place of employment, they would be dismissed immediately as it leaves the customer with a poor image of the business operation."
"Excellent staff, prompt service, good products"
"A wonderful shop with professional knowledgeable staff. I know they cater to contractors but they always go out of their way to help find the right wood for my projects. I love all the pallets they build and even sell the drop off pieces. Hardwood or soft they have good quality all around. If your frustrated with the "big box" stores, this is your solution!"
"Great business. Shop there instead of the box stores. Edit: went back for more wood for shelves. Awesome service again... Now will be a Lifetime customer"
"I have been involved with customer service my entire working life. The staff at Willey Lumber is what it should be like everywhere you go. Dan is the best. After only a couple of visits he knew me by name, something you don't see anymore. I recently had a problem with some material that I had purchased 6 years ago. Dan went way above and beyond the call of duty to resolve my issue and I couldn't be happier. You should always try to support your hometown merchants instead of the big box stores."
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