Charlie J Plumbing & Hardware

"If he doesn't have it he would order it for me"

"Best customer service and has everything"

"It is closed i drive 40 min"

"I love to support small business in my community but this business has practices that I can no longer support. In July, I purchased the same MinWax Polyurethane Spray Can for one of my many craft summer projects from Charlie and John Hardware. I was told and charged $10 for the item. I both the Clear Satin MinWax during my first visit and then a clear gloss MinMax both for $10 later in the month. A few weeks ago in August 2020, I went to Charlie and John Hardware store to purchase MinWax Clear Gloss Spray Can Polyurethane and Gold Color Spray Paint and support this local business. Based on my previous experiences I thought the cost would be $10 for the polyurethane spray can. Instead, I was told that it was $16. I expressed to him (identified himself as Carlie's son during a previous purchase) that he is incorrect as I paid $10 previously on two different occasions. One of which was with him. He continued to say that I was incorrect. In order to avoid conflict, I told him I would no longer be supporting this business if the pricing can not be uniformed and continues to instead differ when ever you go to the store. I also did not think it was appropriate for a business to deny the past experience of a customer. I hope this review helps the business change practices and also cautions prospective customers. Note: Not sure why the name is different on google but this is indeed the correct business where I experienced unfair business practices but it does not surprise me that they would do something like this based on my experience."

"Very good service, Charlie have hard to find parts,reasonable price,open till late,"