Queens Nail 138-32 86th Avenue, Queens, NY 11435

"Rosa is very sweet and they do not charge to remove preexisting gel, however, on the phone I was told a gel pedicure was $30 but at the salon I was told $35. Not a huge price shift but I don’t like being misinformed because I’ll never know if it was a gimmick to get me through the door. The pedicure seating is not adjustable and made of wood (there’s a cushion) with no place to rest your head. The place you rest your feet is the corner of a marble edge. Highly uncomfortable. The other girl working seemed to only be comfortable with Rosa answering the phone although they both speak English. This resulted in me being left with cold or unattended feet over 5x within 10 min which was a bit frustrating. I was also dissatisfied with how my toes turned out. My big toenails were filed slanted and the white polish is gappy as in there are visible gray areas. I wouldn’t go back."

"I went to this salon for a SNS and to get my feet done, first wanted Mr to get an additional gel or oil for cost if 35 dollars more, then she wanted me to get Halloween design 5 dollars for 2. I declined the offer I ended up paying 105.00. Too expensive for the service."

"Rosa seems nice on the outside. But she's very unreliable. I called otp before I went in and she said I could come in earlier if I wanted but I kept my appointment. When I got there on time she took another customer because she thought I didn't show up earlier. When I said I could wait she refused and said she could no longer take me for the day. That was only around noon. Glad I didn't end up using her. If you insist to use their services, make sure you're super clear on the time since they don't honor the appointment system and are wishy-washy with customers."

"I walked in and was expeditiously told, no service to walk ins. So I said let me be not be hasty in how I see this business's behaviors. I then called for a following day appointment (since I was not even allowed to state my request)and was told the nail lady won't be there. Only the lash lady. A nail shop does not have a nail lady. That's interesting. I was not offered other times either. I was side eyeing this business. Now I wonder what's going on there. Thank goodness I found the one near Dunkin Donuts. They were very accomodating."

"I needed a last-minute pedicure for an event and Rosa was so sweet to get me in the very next day. I was so grateful to her for going out of her way to book the service on what was supposed to be her day off. As for the service itself, Rosa took her time to pamper me with the full spa treatment (exfoliation, massage, mask, etc) and gave my nails a lovely pop of color for the summer. Will absolutely be coming back here!"