PuroClean Restoration Services

"A pipe burst in my basement, leaving me with over 3ft of water. I called this company, they answered right away and they came within 2 hours. They extracted all the water from my basement, ran equipment in there for about a week to ensure the basement was dry (to prevent mold etc). Throughout the next couple of days, they came by to discard soggy boxes, help sort out items and placed them in sealed bags, demolished my unsalvageable wood panel walls/dry wall, removed all the debris and cleaned up my basement really well. Thanks for saving my basement!"

"Ryan did an awesome job removing my bathroom ceiling and insulation for water mitigation. He laid down proper floor protection and reduced dust and drywall from making its way out of the bathroom and into the rest of the apartment. I had issues with the machine they set up but Jhon was responsive and had a technician out to switch the machine the next day"

"I hired David after a fire in my home as recommended from our public adjuster and insurance. Unfortunately they were not a company to trust. After moving back in our house many things were taken. David Acusta refuses to do anything to make things right. His response everytime I talk to him is that they have been in business for 13 years and our family owned so it is impossible for his company to have issues. I would be shocked if they are in business for another 13 years with them taking advantage of families in unfortunate circumstances and has an employee that feels it is okay to take items. Ensure you hire a security company to watch every move of David and his crew. Anyone can google and see other reviews on yelp, reddit etc. That this is a common practice of Puroclean Elmhurst."

"PuroClean took over a terrible water damage nightmare in my home when our roof drain was overwhelmed by a tornado + heavy rains last year. They brought in fans and other equipment and were extremely rapid and skilled in deployment! This occurred on 2 floors and was extensive. Their experienced technicians were polite, professional and comforting during a very messy and stressful time. David and his team were thorough, coming back again and again to ensure the moisture situation was under control and to inspect where mold was & could be present. They helped with mitigation, and the whole experience was worry-free. PuroClean was just fantastic. I felt so lucky in their very capable hands."

"The PuroClean team under the direction of David Acosta was outstanding. They went straight to work on April 6, 2020 to remove Biohazard material in an apartment. They filter out any smells right out of the window. They came prepared, and were diligent in their work (they didn't even take a lunch break). When they were finished, the areas were spotless, clean smelling and sanitized. WOW! WOW! The team discarded all material safely. My husband and I were very happy with the integrity of the workers and Ms. Acosta. He responded to our questions and requests in a timely manner. This was our first encounter with PuroClean and now we have scheduled another service which was also fantastic."