Society of St. Vincent de Paul

"Dropped off a donation box which contained, among other things, colognes. The man on the loading dock asked what was in the box and insisted I open it. He rummaged through the box, taking out certain items. He put the box to the side and called over another man who opened the cologne boxes, uncapped the bottles and smelled the fragrances, putting some off to the side. I’ve donated here many times and have never experienced anything like what happened today. I WILL NOT be donating here ever again. I’m sorry I didn’t take a video. Reply to Society of St. Vincent de Paul: Your employees could have told me that colognes weren’t accepted and could have returned them to me. There are many deserving places to donate. To me, SVdP is no longer one of them."

"My husband and I (I am Vanessa Pero MD) came in almost at closing time yesterday evening, and were greeted warmly, not at all rushed and in spite of my multiple questions about a variety of items, I was treated with courtesy and patience - and was even directed to areas of the store where particular discounts were being offered! We are usually on the donating end of our transactions, and I wish that I had photos and/or names of the personnel as I cannot praise them highly enough. Actually, the entire staff was wonderful! So donate, make purchases, I am sure that you won't be disappointed with these lovely people!"

"ZERO STAR please Donate somewhere else The Spanish female with glasses that works at the cashier is rude and uncooperative. She looks unhappy to assist because she ringing up people and have people around her-waiting for her to assist the customers. Which I understand because the rule for this store is so stupid.The keep talking in Spanish you feel like you are in south America.My advise to people is Don't go here or donate to the store.This is like a mirgant shelter.This is New York"

"The rate this thrift store 1 star because I had a bad customer experience! I come this this store every week and I decided to give a bad rating because of the bad experience I keep getting every time I go there. Here are the following reasons. :( 1)I personally think that it's very stupid that we as customers are not able to look through the bags ourselves when the cashier is present! It is beyond annoying to keep asking the cashier which bags we want to see that are on display behind the register. 2)A female with glasses that works at the cashier is rude and uncooperative. She looks unhappy to assist because she ringing up people and have people around her-waiting for her to assist the customers. Which I understand because the rule for this store is so stupid. ! ! ! ! ! If you guys are worry about theft, ask for our belongings and keep them while we look at items in the store like the NYC thrift stores ! ! ! ! ! 3) I came into the store and the cashier was ringing up a customer and had no other customers at the register. I came to the register and !!!!I am the 2nd customer to assist!!!! I waited patiently while she run up the customer. When she was done, she saw that I was waiting at the register. She is suppose to assist me next since I'm the next customer waiting at the register. What she does, she decided to help a gentleman that was looking at furniture that was not even at the register. That was rude and unprofessional. She not considerate of my time and patience at all. If a customer is ready to pay AT THE REGISTER and then assist them immediately. Otherwise don't have me waiting unfairly."

"If I could give zero stars, I would. We decided to donate our love seat and couch, which has a pull out mattress to an organization that would help those in need and may not have the funds to afford new furniture. When we called to schedule the furniture pick up, Charlene Bell was nothing but rude and curt from the beginning. When the men arrived to take the furniture, they immediately said the couch had stains, which it did not and refused to take it. They took the loveseat and while removing it from the house, hit the door frame in the process. So my furniture that was in good shape, was now banged up by the terrible movers. They put the furniture in the truck and just left. When I called to report my experience, Charlene was again rude and hung up on me. A horrible experience all around and not a charitable organization. Please close this store and truly help the people that need it."