Palace Box Office

The Palace Box Office is a store located at 19 Clinton Avenue in Albany, New York, just two doors up the block from the main theatre entrance. The box office is open Monday through Friday from noon to 5:00pm, with additional hours for events and on sales. We accept cash and all major credit cards, but do not accept checks. It is recommended to purchase tickets directly through Ticketmaster, authorized partners, or the Palace Theatre Box Office to ensure authenticity. Members of the Palace Theatre receive personalized service and minimal to no fees on orders. Accessible seating is available on the Orchestra level. Ticket prices include a facility fee for the preservation of the historic Palace Theatre. For questions or issues, please contact the Palace Theatre Box Office during business hours.