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Courtyard by Marriott New York Manhattan/Fifth Avenue
3 East 40th Street, Manhattan, New York, United States
About the Courtyard by Marriott New York Manhattan/Fifth Avenue
Courtyard by Marriott New York Manhattan/Fifth Avenue is a stylish and modern lodging option located in the heart of New York City. Situated at 3 East 40th Street, this hotel offers convenient access to popular attractions such as Fifth Avenue shopping, Times Square, and the Empire State Building. The well-appointed rooms feature contemporary decor and amenities, including plush bedding, flat-screen TVs, and complimentary Wi-Fi. Guests can enjoy a delicious meal at the on-site restaurant, or relax with a drink at the bar. With its central location and comfortable accommodations, Courtyard by Marriott New York Manhattan/Fifth Avenue is the perfect choice for both business and leisure travelers.
Photos of Courtyard by Marriott New York Manhattan/Fifth Avenue
3 E 40th St, New York, NY 10016, United States
Reviews of Courtyard by Marriott New York Manhattan/Fifth Avenue
"Such a great location in midtown, right by the NYC Public Library. The staff was helpful. Rooms are little outdated and need a remodel, especially the bathrooms. No fridge in the room. There's free cocoa and coffee, which was greatly appreciated."
"You compromise the rest for location than this is conveniently located with walking distance from all the place you want to visit. We had the worst mattress and pillows in our room. Literally had a back pain every morning i wake up. Double beds and small room which I understand cs of location. Worst part was when I noticed my brand new car had scratches on rear bumper when we get it from valet after 2 days. We didn’t even drive once i gave it to valet. Try to check thru the camera in my car but charger was disconnected."
"I want to express my extreme dissatisfaction with my recent stay at the Courtyard hotel. Frankly, this establishment falls far below the standards I expect from a Marriott property. Pros: 1. Location: The only positive aspect was its proximity to main attractions. Cons: 1. Lobby: Unbelievably small, reminiscent of a motel rather than a Marriott hotel in NYC. It was consistently overcrowded, offering nowhere to stand, and was an underwhelming experience overall. 2. Check-in: Despite being a Marriot Bonvoy Platinum Elite member, my 2 pm check-in request was mishandled. The front desk initially claimed my room wasn't ready at 3:40, even though the regular check-in time is 4:00 pm. Only after questioning this did they miraculously find a room. 3. Room: The small, dirty, dark, and outdated room left me uncomfortable. The state of the bathroom was equally disappointing. 4. Valet: I had to search for assistance, adding an unnecessary hassle to the check-in process. When I finally found someone to valet my car, they handed me a paper and casually mentioned that I needed to call 45 minutes in advance to retrieve my vehicle. Following their instructions upon departure, I called the front desk as directed. However, upon arriving in the crowded lobby 45 minutes later, my car was not ready. The valet attendants were engaged in a heated argument, further adding to the delay. Eventually, I had to intervene and inquire about my car, only to be handed the keys and informed that my vehicle was parked across the street. This lack of coordination and the inconvenience of having to walk across the street with my bags, without any offered assistance, reflected a disorganized and unprofessional valet service, contributing significantly to the overall negative experience. In summary, my stay at this Courtyard hotel was a complete disaster. I paid over $600 a night for a subpar experience, and I would strongly advise against choosing this hotel. My expectations for a Marriott property were sorely unmet, and I have no intention of returning."
"This hotel is very well-located, near the NY Library and many other attractions. It sits between Rockefeller Center and the Empire State Building and has multiple subway stops nearby. It is also very close to Grand Central, which makes it ideal for someone arriving from JFK. Many restaurants and bakeries nearby. Service was very prompt and professional. The room was cleaned everyday we were there. The room was comfortable, although the mattresses were a bit too soft and bouncy. It was not a very large room but spacious for NYC standards. Coffee and beverages were available at the mezzanine during our stay. The only knock is that the elevators were malfunctioning during our stay and one had to plan ahead for leaving the hotel to explore NYC. Other than that, this hotel was a very good value."
"The location is excellent Very near to the Times Square the heart of New York. The rooms are hence costly. The size of room was very small. There’s no complimentary breakfast and the hotel doesn’t have a restaurant. Coffee is available at lobby. Even drinking water bottles are not supplied, hence you have to bring water bottles or get from the lobby. Room service is good. Neatness is fine and other amenities are good. The view from the room is great."
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