Royal Inn 1378 Niagara Falls Boulevard, Tonawanda, NY 14150

"I wish I could give zero stars. This room is nasty"

"This place is horrible. The room stinks, and I got bit up by bedbugs. The shower doesn't work, the bathroom floor was dirty, looked like it hadn't been cleaned in months. Bottom line bedbugs, dirty, smelly. Stay at your own risk."

"Our room stinks like OLD and cigarettes. I asked for a different room but they didn’t have any. So we checked out and was gonna leave and then they said we can find a different room. SHM…. We left to a different place without getting and discount or refund. For $150, not worth a penny. A waste of time, headache and $$. I highly NOT recommended."

"We walked into a very hot room where the ac was off. I turned it on and it was SO loud. It sounded like an old car sputtering. We left and came back hours later hoping it would be somewhat cool and it was still so hot we had to sleep on top of the covers and woke up sweating. For 150$ it really leaves us feeling ripped off. Working AC is a must and whoever cleans the rooms had to have known the AC wasn’t working."

"Room was somewhat clean. Very small. Definitely needs some updating. Doors are very loose, would be easy for someone to break in to and they still use actual keys for them. Checking in and out was easy and the staff was friendly, but we did notice the person cleaning the rooms smoking halfway inside the room as she went. Great location. Was able to get to everywhere we needed in under 30 minutes."