Balance VSC 2112 Chili Avenue, Rochester, NY 14624

"great options good staff was visiting from RI they got me through the weekend visiting"

"I had not been in this store in about two years and ownership appears to have changed hands. Best experience I've had with similar such retailers in a decade. Young lady running the place was polite and professional. I don't expect them to open early, but if they'd stay open later they'd have my business. If you're gonna open at 11, stay open til 9 rather than 7."

"Bought a VooPoo Drag S vape a little over a month ago, love the selection they have there, juice selection is great as well. Had a problem with the vape, it wasn’t activating automatically when you pull. I was a few days over my warranty but the owner helped me out and replaced the vape for me. Wanted to try a new flavor juice as well, I told them what I like, they recommended something that was spot on. Highly recommend these guys for all things vaping. I drive out of my way just to go see these guys. The other associates are very helpful and knowledgeable as well. Thanks again guys!!"

"This is by far my favorite vaoe shop in Rochester. All the employees are great help with fast service. I normally deal with a kid by the name Nate i believe. He's great. Always good conversation and helpful with any questions i might have. Would definitely recommend giving this place a shot if you haven't already."

"Been here a number of times now & today I had an issue. Young guy Nate really went the extra mile to make sure I left happy. He was understanding and didn’t hesitate to square me away. Good kid. I’ll definitely continue going back to this location."