Petco Grooming 806 Sunrise Highway, Baldwin, NY 11510

"John is excellent with Nina. He’s quick and does a great job with her every time."

"Kim has always been our favorite groomer. She has been taking care of Bailey for a long time now and we have never had a problem with the end results. The latest appointment was top notch! I showed her pictures and told her my concerns, likes/dislikes and she delivered exactly as I requested! Kim is an excellent groomer and Bailey seems to like her, which gives me a very comforting feeling as I walk away from my fur baby."

"Groomer Crisia is the best she knows what’s best for my dog Lea. I will continue to come and also recommend Petco Baldwin"

"I strongly recommend against anyone getting their pets groomed at this location. I brought my dog in for a nail trimming and the woman behind the counter said she could take her. She seemed nervous but I though maybe she had gotten nipped or something by a dog recently. She almost immediately cut multiple quicks on my dog. I know that this sometimes happens but she didn't seem to be checking her work and was very shaky. My dog obviously reacted when that happened because it is painful and she proceeded to tighten the neck harness to where my dog was basically choking. At this point I started banging on the glass (thankfully I was there watching) and said I would take my dog home with two bleeding paws. She didn't even notice the bleed I had to point it out for her to put the powder on. The groomers name is Rohina (I think that is the correct spelling), do not let her touch your dog. After this incident happened everyone in the grooming staff came out to talk to me and to say there have been problems with her and should file a complaint. If that is the case..WHY WAS SHE ALLOWED TO TAKE MY DOG IN THE FIRST PLACE. While this was a walk-in everyone knew my dog. We would have gladly waited for someone who was capable of taking care of her. It seemed like everyone just was waiting for this to happen so someone would complain to get this woman fired. I will never go back to PetCo for anything after this. I will say if you have to go there John who we usually take her to is lovely. He never uses choke collars, he has someone hug and pet her if she's nervous. He gives her love. I am sad that we will not be back to see him but I am so furious and refuse to give PetCo my business. In 2023 we should know choking dog is not the answer and this shouldn't be an option in their training."

"John is very patient and kind to my very frightened dog, Ollie. He does a good job doing all that should be done. I never have to remind him about ears, anal glands, nails and buffing. It's all taken care of and well done."