The UPS Store

"My experience here has normally been ok but today I'm not very happy. Showed up just before 3pm when they close on Sundays and door was already locked and lights out. Make sure you arrive well before they close!"

"Terrible experience, I went to pick up a package and the lady working there was giving me terrible attitude; right after being nice and laughing with the person before me. One thing I would mention is that the person before me was white, and right as I came up being a colored person with a darker complexion her mood entirely changed. She kept giving me a hard time to get my order, and when I was answering her questions based on the information I had she kept being bothered with her facial expressions. Terrible customer service, the UPS website aswell has terrible communication with its customers. The package was meant to be delivered to my home but then it was shipped and asked for me to pick it up? meanwhile I paid for shipping to come straight to my home aswell."

"DO NOT GO HERE. I tried to return a package from Amazon that was packaged even though I didn’t have to. They charged me $25 to keep it because it was a big package. No where on Amazon does it say we need to pay for that and if that was the case I would have paid the $10 to Amazon to have UPS come to my house and pick it up. If you don’t want to participate with Amazon returns then don’t! I know you’re making money from them but then to charge extra you are double dipping. Save yourself the headache go to a different UPS store because they are robbing people with fees."

"The staff who work at this store are absolutely lovely, especially the notary public! Example- my 82 year old Dad and his girlfriend went there to get something notarized. It was very busy that day, and the clerk brought two chairs out of the back for them! Also, I find that this shop is run very efficiently, and customers are helped as soon as possible. I go out of my way to always use this store."

"Just read the other reviews. They're true. Rude, and not like other UPS stores. QR(Amazon) code says no packaging needed, but mentioned I needed a package. Walked into the store and it's like I interrupted them. That's about the only thing I didn't see from the other reviews that you can tack on from mine. Just go to another place and avoid it. Which is probably what they want anyways."