UR Medicine GI & Hepatology – Sawgrass

"There was a strange person who called several times for medicine and I chose a pharmacy, and they were sending medicine to a second pharmacy that was not chosen. I kept waiting for five days and did not receive my prescription."

"I cannot say enough great things about this practice. The staff was incredible. Dr. Twohig provided me with one of the best medical experiences I’ve had."

"Cancelled my appointment when I just wanted to reschedule. They said they had to "cancel" it and someone would call me to make new appointment. No one called me. When I finally got to talk to someone when I called, they would not give me a new appointment. Staff uneducated and/or extremely rude. The manager called me, then hung up on me while she was talking because it was 4:50 on Friday."

"After waiting over 2 months to get in for an appointment I had gotten scheduled for a 9:00 zoom appointment. I was on time and I didn’t get seen until 11:30. After waiting two and a half hours the doctor was not only rude but very unapologetic. Very disappointed in the lack of professionalism."

"it took hours to get connected with the scheduler. such a pain to make an appointment"